Primary Health Partners

Mar 2024

Don't bother if you are sick. I saw Dr. Heifetz for many years. It was usually for well checks, but recently I got really sick. I was so sick that I went to the ER. Last time I went to the ER was 13 years ago when I was in heart failure. I had an upper respiratory infection but I was pretty sure I had a sinus infection also at that point and needed antibiotics. I was severely dizzy and feeling terrible. The ER said if I didn't feel better to follow-up with my pcp in a few days. Well, a few days later I called my doctor first thing Friday morning. The front desk tells me they will pass a long the message. Hours go by, and I haven't heard anything, so I call...read full review

Mar 2024

Had Dr Zimmermann for many years and he was great. Office staff and front desk though...cold, rude, unwilling to help you when you need. Wouldnt even relay a message to my doctor of 10+ years.

Dec 2023

It's kind of stupid to have an option on your phone menu to reach someone outside of normal hours for them to completely ignore you. Especially when it's something as time-sensitive as prescription refills. I called CVS to refill a prescription on 12/20. I got a text from the pharmacy 12/27 that the provider had not responded. Called the Dr.'s office same day and left a message. Still no response. Thank goodness this isn't something my dad needs to not die but it would be super nice to like, you know, have the medication he has been prescribed. It's not like I called at 8pm on Christmas Eve. 12/20 is plenty of time for the primary care physician OR someone they have delegated...read full review