Pop-A-Lock

Jul 2023

Estimated time of arrival was 2 hours longer than I was told. I sat around and waited. While waiting I called customer service for a status update and the man was extremely unhelpful. He said "ok let me tell him to call you. he should be on his way." And then hung up on me and then I never received a call back from my driver! Terrible service in my experience. I hope others have had better experiences. But I wouldn't recommend them.

Mar 2023

10:30pm driving southbound 880 and we hear something loud and next thing you know tire pressure light comes on. It goes from 36 to 28 to 4 by the time we get off the freeway!Husband contacts Geico and this company is the assigned agent to come out. Almost immediately Ken from Pop-a-lock calls and asks some questions. In 5 mins he is on his way and in another 7/8 mins he has pulled up behind us. It was cold and windy and I really didn't want to wait the 45 mins the Geico app said it would be. So I was very thankful for his speedy arrival. Ken was quick, knew his trade, popped out the old tire and popped in the new with deftness and speed, and did it all with a smile. Thank...read full review

Aug 2022

My car had to get jump started and the guy Daniel who came did a wonderful job. Pop-A-Lock reached out about potentially replacing the battery for a very reasonable fee considering they would deliver and help with the old battery. Setting up a time was quick and efficient. There was great communication between the mechanic on route, the person who booked the appointment and me. Sergio was the mechanic who came replace the battery and he was fantastic. I couldn't recommend him more. He even helped me out with installing my license plates. Very quick and efficient work at great prices, couldn't recommend them more!