About PC Professional
PC Professional has over 41 years of experience providing managed IT services to businesses and nonprofit organizations in the San Francisco Bay Area. The company is known for its high responsiveness, offering a live answering service during office hours and guaranteed response times of 30 minutes or less. Client satisfaction remains a priority, with PC Professional working directly with clients to ensure efficient and transparent service. The company emphasizes network security and physical health through No-Touch Remote & Safe On-Site Services. Reviewers praise the team's prompt and effective support, professional and knowledgeable staff, and reasonable costs. They value PC Professional for delivering a true hands-on, customized experience and maintaining consistent excellence, making it a trusted partner for various tech needs. Customers highlight the helpfulness and quick responses of the staff, noting that issues are always handled right away with patience and professionalism. The team consistently demonstrates kindness, efficiency, and a strong service-oriented mindset, whether troubleshooting problems or guiding through setup questions. This reliable support helps clients feel confident that their tech needs are managed effectively.
I have been an Everett Graphics employee for 26 years and have found that our IT service has been outstanding recently. Our current tech that services us throughout the week always demonstrates kindness, professionalism, and a strong service-oriented mindset. Whether it's troubleshooting tech problems or guiding us through setup questions, they are very patient, efficient, and genuinely committed to finding solutions. Whether it’s a simple question or a frustrating issue, they jump in right away and stick with it until it’s fixed. You never feel like you're a bother — help is always genuine, and a solution always found. Can’t recommend them enough!
I work with PC Pro on an almost daily basis and they are always very helpful. The staff are friendly and respond quickly to any issues I ask them about. The engineers always reach out to me in a timely manner and help me resolve my tech issues. I really appreciate all the support they've given me, and my team!
PC Pros is our company's IT support and provides consistent, excellent customer service! They provide quick and specialized support to us including traveling to multiple locations and counties to support our teams. They work with us to understand our program needs and present options and solutions that will truly work for us. Our staff always talk about how quickly they respond to requests for support keeping us online and able to get our work done. PC Pros is simply the best!