Rich McNeal provided a first-rate customer service experience as it pertains to helping me refinance my home, as well as my father’s residence. He was thorough, conscientious, knowledgeable, and personable—making what would ordinarily would be a stress experience into an enjoyable. I recommend him without hesitation to anyone who needs assistance, guidance and-or support.
It was my honor to have been led by Rich to home ownership. Rich listened with attentive compassion to my fears and concerns. He walked me through the tedious home search process with calm knowledgeable expertise. I trust him with no doubts to have my best interest at heart. Rich cares about people more than the sale.
I had an excellent experience with Mr. McNeal, who processed my loans so quickly and very professionally and secured the best mortgage rate for my new home. I greatly appreciate his help and support in making that happen.
Thank you,
Jenny Huynh
300 Frank H. Ogawa Plaza Ste 250, Oakland, CA 94612
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