Ron's Mobile Gutters

I am a roofing contractor as well as a general contractor ,,,, in years past I referred out a number of rain gutter contractors to my customers w/o marking up their bids. My only request was that the gutters were installed perfectly and my newly installed roof "edges" were not disturbed, meaning "I don't ever want any phone calls from my customers re: gutters/roof edges" ,,,, ever! Well, you can imagine what happened .... seemed like all too often I would get a call. Since, I have been referring Ron's Mobile Gutters for quite a number of years and only once have I ever had a call from a customer, and Ron made good on it ..... I believe the installers had a new guy in training that time .... anyway, I am overall pleased with the quality of workmanship .... I would say after .... hundreds?? of gutter installations.

I had Ron do our gutters several years ago. He did it for a reasonable price and I thought he did a reasonable job. Then the first rain the inside corners (2) leaked and Ron said that was normal. I recently had a problem with a 20' piece of gutter that had to be replaced, which was not his fault. I called Ron on 08/16/18 and he called me back on 08/31/18 (15 Days later). He said he had a job in Waterford in 2 weeks and would do the job then. I called Ron back on 09/03/18 to ask if he could come out before then and check out the color, so when he came out in two weeks he would have the proper color gutter. RON HAS NOT CALLED ME BACK YET. I HAVE CALLED RON 16 TIMES SINCE THEN WITH NO RESPONSE. I have asked him to show some common courtesy and call me back. Ron has not called me back yet. His work would rate a 3-4 and his common courtesy would rate a MINUS 4. If you want a job done by a company that will not call you back then you may want to hire Ron. I am sure he owns a Cell Phone and could call me back 50 times during the day, which Ron chooses not to do. I have recommended his company to others after he did my house, but I will not recommend his company to anyone in the future. I called another man regarding a completely different matter and he called me back within two hours -- He was on vacation in Hawaii. He just called me to tell me to contact another person in the company --- NOW THAT IS WHAT WE CALL COMMON COURTESY. You have a nice day Ron, wherever you are.

I wouldn't recommend this business to anyone. He does not stand behind his work, he does not return phone calls. I gave him every opportunity to make good on his job at my house and he just blew us off. Be warned! I am only giving him one star because it wouldn't post with no stars.