Noe, the owner, was fantastic! He took the time to walk me through everything and patiently answered all of my (many!) questions. Once we decided on the system I wanted, he mentioned it might take a couple of days to get a team scheduled — but just a few hours later, he called back to say they had a cancellation and could install it the same day!
This was right after the first big heat wave of summer, so their quick response was a huge relief. The installation team was professional, respectful of my home, and did excellent work. They even went above and beyond by replacing a broken fuse box from the old unit at no extra charge.
Alex came out to service our A/C unit which was old and in need of replacement but he worked on it and got it repaired and is working great!!! I was so impressed with his knowledge of this old unit he was thorough and explained everything —he was professional in working with the property mgmt folks. I am so pleased with this company and their personnel YAY customer service has returned. Thank you I will call Pena for my HVAC needs always. And good job Alex!!
July 2024
Great company to work with, we were in need of getting A/C fixed on a 100 degree day. They worked us in where the other companies told us it would be a week. Oh also they love dogs also! Thank you Rebecca for getting us help.
Noe, the owner, was fantastic! He took the time to walk me through everything and patiently answered all of my (many!) questions. Once we decided on the system I wanted, he mentioned it might take a couple of days to get a team scheduled — but just a few hours later, he called back to say they had a cancellation and could install it the same day!
This was right after the first big heat wave of summer, so their quick response was a huge relief. The installation team was professional, respectful of my home, and did excellent work. They even went above and beyond by replacing a broken fuse box from the old unit at no extra charge.
I... read full review
Alex came out to service our A/C unit which was old and in need of replacement but he worked on it and got it repaired and is working great!!! I was so impressed with his knowledge of this old unit he was thorough and explained everything —he was professional in working with the property mgmt folks. I am so pleased with this company and their personnel YAY customer service has returned. Thank you I will call Pena for my HVAC needs always. And good job Alex!!
Great company to work with, we were in need of getting A/C fixed on a 100 degree day. They worked us in where the other companies told us it would be a week. Oh also they love dogs also! Thank you Rebecca for getting us help.