Reviews

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  • Patty C.
    Dec 2024

    Ana Torne is a childhood dear friend whose grandmother awas my grandmother's best friend. Ana has a proven track record of accountability, thorough and professional in all she does. I refer most of my wealth planning clients from Orange, San Bernardino and Los Angeles counties. Every client calls me to echo the great experience they have had with her. I hihgly recommend her services of Estate Planning, Immigration, Taxes and Divorce planning. I've been a Norwalk Board Member for close to 10 years.

  • carmen escalante
    Apr 2024

    My husband and I have gone to Mercury Legal going on 20 years. Maria and Ana are wonderful people and assist us with everything from our Income Taxes to legal assistance and advice.Thank you for all your help.

  • Mario Lomeli
    Nov 2023

    I always try not to leave negative reviews for business because I do believe that honest mistakes can happen. But I also believe that there should be accountability for people not treating other people fairly or for not doing what they are been paid to do.I liked how I was treaty initially on this business right up to the moment that Ana the paralegal person that was working on my divorce case kept on forgetting that I already had made my last and second payment for her fees.I didn’t ask for a receipt for that last payment I made with cash because I felt that she was an honest person which now I greatly regret. She told me twice that the final payment was due and I explained to her the date on which I made the payment. I wouldn’t be writing this review only based on her bad memory, but the main reason of me writing this review is because Ana failed to serve my now ex wife with the proper paperwork prior to our trial date on court. She also failed to serve the court with those documents and she also didn’t emailed me copies of them as she told me that she was going to. The day of my divorce trial hearing I was scourged by the judge for failing to serve the documentation to my ex and to the court. I told the judge that in my knowledge the paperwork was submitted on time only to make the Judge angrier (by the way, the Judge was a lady and she didn’t try to hide his dislike for me). The Judge ruled entirely on my ex’s favor and I lost all I had achieved working very hard. The judge gave my wife all of our assets and didn’t want to split our debts 50-50 according to California family law, her excuse was that I failed to submit the documentation where I disclosed the debts of my marriage. Also the judge didn’t get to see some other documents where I clearly explain an prove that my kid is not safe on a house my ex visits frequently due to a drug addict living there. I was screwed badly by the court and I believe my chances could’ve been better if Ana Torne did her Job by serving my ex and the court with the necessary documentation.

  • Samantha S.
    Feb 2022

    Came here on a family recommendation. Our appointment was 11:30. We arrived around 11:15 to be prompt. We finally left after waiting to be seen around 12:45 with our toddler. They saw we had a child who was starting to get irritable and didn't tell us how far behind the lady was running. Someone came in around that time and she immediately told him the lady was over an our behind so to go grab lunch or something and come back. Had we known she was running over an hour behind, we would've done the same. Or let our toddler nap in the car. Absolutely horrible service and no respect for our time. Wasted our whole day as we drove about 40 mins to see her specifically. Not even a phone call to follow up.

  • Sasha Matusevich
    Jun 2020

    I had a wonderful experience at Mercury Legal Assistance. I needed help with my taxes. It was easy to schedule an appointment. Maria told me exactly what to bring to our appointment. Everything was handled professionally, all of my questions were answered. I will be definitely coming back next year.

  • Oscar A.
    Mar 2020

    Great service!! Ana, Maria and Wendy Harris are truly professionals. They assisted me with my Divorce and child custody battle. Recently I filed for Bankruptcy, they made the process painless. Now I do my taxes here every year with Maria, she addresses all my concerns. Highly recommend!!

  • Sebasian L.
    Aug 2019

    I first came here to do my taxes and since then they've been my go to office for the little legal things I need. Taxes are always done correctly and haven't had any issues. I come here every now and then to get documents notarized. Each time I come in I'm greeted and asked how I've been doing since I frequent the office. Although they're not the biggest office, they definitely provide individualized care while remaining professional. I've seen others go in for legal advice and all seem happy that they listen and don't just taking their information down.

  • Sasha M.
    Aug 2019

    I had a wonderful experience at Mercury Legal Assistance. I needed help with my taxes. It was easy to schedule an appointment. Maria told me exactly what to bring to our appointment. Everything was handled professionally, all of my questions were answered. I will be definitely coming back next year.

  • Veronica G.
    Aug 2019

    I was referred to Ana by a mutual friend. I needed help with child support and spousal support. I ended up working with their lawyer Wendy Harris as well. I am so thankful they were able to help me. I will be honest. The whole process was an emotional roller coaster ride. There were times when I felt like I couldn't take it any longer. But Ana, Maria, Wendy and even Moses (the guy at front desk) were awesome. Every time I walked through those doors they knew my name and last name not my case number. Ana and Maria also reassured me that things were going to turn out well. They have this sense of calmness in their personalities. They are all very professional. I have always been intimated by judges, my ex husband and the whole court system. Which is why I hired Wendy. She was awesome. She represented me so well. I will always be grateful to this team. I will continue to use for other reasons. I will keep referring them to friends and family. Be patient. That's the main thing!!!! It takes time and a lot of patience to end up with great results. They know what they are doing. They know the law. They are very affordable and they will work with you.

  • Robert Carlos
    Jun 2019

    PROFESSIONAL SERVICE!!!!

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Mercury Legal Assistance

12061 Orange St, Norwalk

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Hours

Monday: 10AM - 6PMTuesday: 10AM - 5PMWednesday: ClosedThursday: 10AM - 1PMFriday: 10AM - 1PMSaturday: ClosedSunday: Closed