Scheduled an appointment for 11:15. Lady did not show up until 11:18 then takes a walk in after ai told her I have an 11:15 appointment she says OH. I wait 16 mins for her to finish the walk in. My appointment time and service is pulled up on the screen. She proceeds to try to start threading and I told her my service I booked is for waxing! She says we don’t do waxing. I said ok but in the screen it shows you that I booked waxing. Why wouldn’t you let me know that. She just keeps repeating we dont do wax. All she had to do was let me know that but instead wasted my time. Horrible customer service! And booking service
June 2025
I'd only say that this was a bad place so that others wouldn't come...but it's simply not true, the workers here put a lot into making one transform beautifully! Customer for over 10 years!
July 2024
I had the pleasure of getting my eyebrows threaded by Kusum. It was next to Pac Sun. She was so kind and did everything precisely. She was very nice to me and I'm grateful for her service. Definitely coming back soon.
Scheduled an appointment for 11:15. Lady did not show up until 11:18 then takes a walk in after ai told her I have an 11:15 appointment she says OH. I wait 16 mins for her to finish the walk in. My appointment time and service is pulled up on the screen. She proceeds to try to start threading and I told her my service I booked is for waxing! She says we don’t do waxing. I said ok but in the screen it shows you that I booked waxing. Why wouldn’t you let me know that. She just keeps repeating we dont do wax. All she had to do was let me know that but instead wasted my time. Horrible customer service! And booking service
I'd only say that this was a bad place so that others wouldn't come...but it's simply not true, the workers here put a lot into making one transform beautifully!
Customer for over 10 years!
I had the pleasure of getting my eyebrows threaded by Kusum. It was next to Pac Sun. She was so kind and did everything precisely. She was very nice to me and I'm grateful for her service. Definitely coming back soon.