Great plumbing company!! I highly recommend them! John was very knowledgeable and fixed my issue quickly. He was very nice too! Excellent price! I’m only using Bear Plumbing from now on!!
April 2024
Bear Plumbing was assigned to me through Fidelity National Home Warranty. Initially I was VERY skeptical after reading negative reviews on multiple platforms. John explained in detailed and visually showed me the problem as to what cause a leak in the tub and why it was coming through the wall in the ceiling of our laundry room. He took time to not only explain what happened, but also showed me how he fixed the issue. I am pleasantly surprised by the professionalism and outcome.
I was also impressed with the software his business has in place that allows you to see when he was on the way and track the progress of the service order!
April 2024
Due to a recent rainstorm, our tankless water heater stopped working. John was able to immediately diagnose the issue (the water heater was flooded) and offer possible options to resolve the issue. He was also willing to clear his schedule to return the next day to perform the necessary work. His work was quick and clean. Not only did he help us replace the water heater but he worked directly with our homeowners insurance company to make sure that process went smoothly. He communicates well and is responsive. It's clear he cares about his customers and goes the extra mile to make sure they are taken care of.
Great plumbing company!! I highly recommend them! John was very knowledgeable and fixed my issue quickly. He was very nice too! Excellent price! I’m only using Bear Plumbing from now on!!
Bear Plumbing was assigned to me through Fidelity National Home Warranty. Initially I was VERY skeptical after reading negative reviews on multiple platforms. John explained in detailed and visually showed me the problem as to what cause a leak in the tub and why it was coming through the wall in the ceiling of our laundry room. He took time to not only explain what happened, but also showed me how he fixed the issue. I am pleasantly surprised by the professionalism and outcome.
I was also impressed with the software his business has in place that allows you to see when he was on the way and track the progress of the service order!
Due to a recent rainstorm, our tankless water heater stopped working. John was able to immediately diagnose the issue (the water heater was flooded) and offer possible options to resolve the issue. He was also willing to clear his schedule to return the next day to perform the necessary work. His work was quick and clean. Not only did he help us replace the water heater but he worked directly with our homeowners insurance company to make sure that process went smoothly. He communicates well and is responsive. It's clear he cares about his customers and goes the extra mile to make sure they are taken care of.