About McClellan VA Clinic
Reviews for McClellan VA Clinic
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Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: ClosedSunday: Closed
The McClellan VA Clinic generally receives positive reviews, with visitors praising the cleanliness of the facility and short wait times. The clinic's coffee shop, run by a friendly couple, offers delicious breakfast sandwiches. Additionally, there is ample parking, particularly before noon. However, one area for improvement noted by a reviewer is the customer service skills of a specific employee at the dental clinic, who was described as rude and lacking personable skills. This individual is said to have shown favoritism towards certain veterans and demonstrated inconsistent interactions with patients. Despite this, the doctors at the McClellan and Mather VA Facilities are commended for their collaborative efforts and proactive approach to providing quality care. Overall, the clinic is viewed positively, with the exception of the customer service issues mentioned.
I would have given five star rating but the girl at the front desk at the dental clinic with the brown hair tennis skin shortened stature was absolutely rude no personable skills at all whatsoever no hello no smile no nothing she had a huge ring on bring Donald Trump name in for no reason and needs to seek retraining customer service skills were a zero I watched as I sat in the reception room she has a particular favorite group of veterans you could tell by her reaction an interaction with the patients checking in she felt that the patient should wait on her till she was ready absolutely horrible customer service and I do believe she used to work at one of the doors passing out masks during the peak of covid now she thinks she's too good to do her job correctly and treat everyone with the same respect which she was not I sat in there for over an hour and watch how she interacted with approximately nine people and the diversity of her actions showed a lot she absolutely needs to be removed fired put back on probation she is only been there approximately 6 to 8 months otherwise the dental hygienists are absolutely awesome and the rest of the staff!!!!!!!
The VA outpatient clinic is consistently clean, with short wait times. The coffee shop, managed by a lovely couple, offers tasty breakfast sandwiches. Ample parking, especially before noon. Overall, a positive experience!
The VA System seems to be the most proactive ever. Doctors from different specialties collaborate to give me the best care possible. I'm not saying that all the hiccups are cured. But I'm confident in the care I receive at both McClellan and Mather VA Facilities.