We shopped around few floor vendors in the Bay Area and we felt Perfect Flooring to be the best partner for few different reasons. They are knowledgeable about the floors, crisp and clear communication from the start, and reasonable prices. It only took two meetings to understand what we needed and got it ordered. The invoices were clear and transparent. At the time of material pickup there was a issue with manufacturer's warehouse but Tiffany clearly managed the communication and provided an every two hour to four hour update and options. Andy also was quick to provide an estimate for the floor installation. Unfortunately, we had to go with our current contractors... read full review
July 2021
The quality of the material they sell is terrible! Would definitely recommend to look around and go to other stores for floor purchases.
July 2021
These are the floors that they sell, and they blame our contractors for not inspecting the color prior to installing!Our contractor did their job with picking up the RIGHT BOXES, inspecting that the material is not broken and is in good shape, and installed the material given to them. It turned out that the color of the floor is clearly wrong/mixed up. When we reached out to Tiffany, she kept blaming our contractors for not inspecting prior to installing, and claimed that it's our contractors' liability for installing faulty floors. BUT THESE ARE THE FLOORS THAT YOU SELL TO US. Would definitely not recommend this store to anyone for the quality of the material... read full review
We shopped around few floor vendors in the Bay Area and we felt Perfect Flooring to be the best partner for few different reasons. They are knowledgeable about the floors, crisp and clear communication from the start, and reasonable prices. It only took two meetings to understand what we needed and got it ordered. The invoices were clear and transparent. At the time of material pickup there was a issue with manufacturer's warehouse but Tiffany clearly managed the communication and provided an every two hour to four hour update and options. Andy also was quick to provide an estimate for the floor installation. Unfortunately, we had to go with our current contractors... read full review
The quality of the material they sell is terrible! Would definitely recommend to look around and go to other stores for floor purchases.
These are the floors that they sell, and they blame our contractors for not inspecting the color prior to installing!Our contractor did their job with picking up the RIGHT BOXES, inspecting that the material is not broken and is in good shape, and installed the material given to them. It turned out that the color of the floor is clearly wrong/mixed up. When we reached out to Tiffany, she kept blaming our contractors for not inspecting prior to installing, and claimed that it's our contractors' liability for installing faulty floors. BUT THESE ARE THE FLOORS THAT YOU SELL TO US. Would definitely not recommend this store to anyone for the quality of the material... read full review