I used the Vons app today for a one hour delivery time frame via the Carlsbad, CA store. After the third-party member picked up the order and did not deliver for almost three hours, I requested a refund for the melted ice cream which I received promptly. I certainly did not expect to see this a couple of hours later: a refund for the entire purchase...thank you Vons for going above and beyond with your customer service!
July 2025
Amazing place for fresh food. The people are really kind. We lost a cellphone with picture id and credit card in the shop traveling from SF to LA. Passing by on our way back after few days we had no hope to find it but... Awsome! The shop Director preserved it for us even with no way to contact us (we were tourists from europe...). Thank you very very much!!
June 2024
Love their sales - spirits and other beverages great promo prices. When we had trouble with digital coupons, the manager Mike was great assistance. He is friendly and helpful and reflects a positive image for the store.
I used the Vons app today for a one hour delivery time frame via the Carlsbad, CA store. After the third-party member picked up the order and did not deliver for almost three hours, I requested a refund for the melted ice cream which I received promptly. I certainly did not expect to see this a couple of hours later: a refund for the entire purchase...thank you Vons for going above and beyond with your customer service!
Amazing place for fresh food. The people are really kind. We lost a cellphone with picture id and credit card in the shop traveling from SF to LA. Passing by on our way back after few days we had no hope to find it but... Awsome! The shop Director preserved it for us even with no way to contact us (we were tourists from europe...). Thank you very very much!!
Love their sales - spirits and other beverages great promo prices. When we had trouble with digital coupons, the manager Mike was great assistance. He is friendly and helpful and reflects a positive image for the store.