About Santa Clarita Custom Air, Inc.
Santa Clarita Custom Air, Inc. is a licensed heating and air conditioning company serving the San Fernando Valley. With over 27 years of experience, they offer a full range of services including sales, installation, service, repair, and maintenance. As a proud Carrier dealer, they have helped over 20,000 residential and commercial customers improve their indoor comfort. Customers often praise the company for their punctuality, efficiency, and friendly service, noting their honesty and reasonable prices. The company has built a strong reputation for professionalism and handling a high volume of service calls. Recent reviews highlight their amazing service, with technicians described as super professional, great communicators, and courteous. They complete jobs efficiently, often ahead of schedule. Many customers recommend Santa Clarita Custom Air, Inc. for HVAC work, especially for their quick response times and effective solutions. The team is known for their knowledgeable and affable technicians, who explain technical details clearly and provide detailed, articulate explanations of customer needs. Customers also appreciate their ability to respond quickly in emergencies, such as fixing a fan or AC late at night or on short notice. The company's quality of workmanship, communication, and customer care continue to earn high praise.
Alaster west was courteous, and took care of the problem quickly while explaining what he was doing. Thumbs up for this service call.
Contacted SCCA after hours at 6pm about my AC not working. There automated system texted me asking questions and said a rep would contact me the next day. At 8:06am I received a text informing me a tech could be out and gave me a window. The tech arrived on time, idenfied the problem, recommended how to correct it, gave me a price quote and fixed the AC all in less than 90 minutes. Friendly tech was Sam Rios.
Sam is very courteous. He carried out checks professionally and explained recommendations very clearly.