Great experience having HOTCO install a tankless hot water system in our house. Everyone at HOTCO was professional and courteous. Pricing was good as well.
The negative feedback is related to the drywall repair. I specifically mentioned, during the estimate process, that I wanted all holes repaired. Repairing the holes during the installation would have been best, but afterwards is better than nothing. Well, I got the nothing. Now I need to find a drywall contractor.
About HOTCO The Hot Water Heater Company
HOTCO The Hot Water Heater Company provides fast and reliable service to its customers in Roseville, Rocklin, Granite Bay, Lincoln, Auburn, El Dorado Hills, and surrounding areas. With same-day or next-day appointments and haul-away included, customers can get their hot water flowing again quickly. The company offers honest and affordable solutions, providing free estimates upfront and competitive rates, with financing options available. Their customer service and response was quick and friendly, and they were the lowest estimate. They showed up quickly, had all parts, and were really quick. The technicians were extremely helpful and nice, friendly, and respectful of the property. They fixed the problem and had us up and running in a few hours, making the experience seamless and stress-free. With excellent customer service and competitive pricing, HOTCO is a top choice for water heater needs, earning high recommendations from satisfied customers.
Reviews
This company was flawless. Good price, lightning fast responses, and got my water heater installed literally within hours of contact. I simply couldn't ask for more, especially after having bad experiences in the past (like a crew of 3 managed to dent my new water heater lifting it to the platform). Azby did the whole job alone in less than 3 hours with no problems. It looks great, and meets all of California's ridiculous codes. He was friendly, knowledgeable, and considerate of my OCD needs to have everything look nice (I did some touch up painting while the old water heater was removed). I provided him a new recirculating pump which he happily installed for me. It's so nice to have everything working again with no leaks! I can understand why they have so many good reviews. Keep it up guys!
Fabulous company.
Prompt. Courteous. Experts.
Great experience from Jenn in office to Charles who knew exactly how to fix my hot water heater in a short amount of time.
Relieved my stress and saved me money.
Thank you💕HOTCO.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- accepts credit cards
- veteran-owned
- offers military discount
- open to all
- verified license
Location
324 Dutch Ravine Lane, Newcastle, CA 95658
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