About Aladdin Air Conditioning & Heating
Reviews for Aladdin Air Conditioning & Heating
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Aladdin Air Conditioning & Heating is a reputable HVAC company serving Southern California for over 25 years. They are a Carrier Factory Authorized Dealer, providing installation, repair, and maintenance services for air conditioning and heating systems, as well as indoor air quality solutions. Customers praise the company's dedicated team of professionals, including technicians like Salvador, who are known for their expertise, patience, and efficient work. The Newbury Park office staff are also commended for their helpfulness and efficiency in scheduling appointments. Aladdin's commitment to providing top-notch service and ensuring customer comfort is evident in the positive reviews. Customers have highlighted the company's knowledgeable, prompt, and thorough approach, particularly in replacing old HVAC units with new heat pump systems. The technicians, such as Dwayne and John Hilario, are praised for their professionalism, clear explanations, and attention to detail, even ensuring they wear shoe covers without being asked. Overall, Aladdin Air Conditioning & Heating is recognized for its reliable and exceptional service, making it a trusted choice for HVAC needs in the Southern California region.
I had an appointment window of 1-3 PM. The serviceman didn't show until after 6:30 PM. So, I wasn't a happy camper about that. But as far as the service itself goes, BEN MACIEL was a very nice, helpful, courteous serviceman. He came to do a yearly servicing of our air conditioning. And whatever he did, I can honestly say I don't remember our air conditioning ever being as cold as it is now, and seeming to reach into areas of the house that it hadn't before. So, I'm very pleased with the servicing itself. Not too much with the scheduling. So I'm giving it 5 stars because of the quality of the service, which is most important, but if there were a separate rating for scheduling,...read full review
Excellent service all around. They were knowledgable, prompt with all replies and followups, and thorough in providing service. In replacing our old heating furnace with a new heat pump HVAC unit, they took care of everything. No need to subcontract with electricians or roofers or anybody else. They even helped us in arranging appointments with the building inspectors required by the state and city. Highly recommend them with Dwayne as our primary contact and lead on the project.
I usually don’t leave online reviews but the wonderful experience we had with Aladdin AC in Newbury Park CA compelled me
To take the time to write this review. After 2 weeks with a broken AC unit in the heatwave we had 3 different companies come to our home and try to fix our unit. Fortunately for us we found Aladdin and they sent their senior technician John Hilario out to our house within 30 minutes of our call. John was extremely professional, from the moment he entered our home and slipped on shoe covers (without even being asked) to the photos and videos he shared with us in real time as he fixed the complex problem with our AC system. John you were simply...read full review