I contacted them to inquire about insurance acceptance, and they provided a detailed explanation of the process. They also mentioned the possibility of a same-day appointment if I already had my prescription. Unfortunately, due to the holidays, there will be a 3-4 week delay.
Their front desk staff is very friendly.
November 2025
Staff extremely friendly, thank you Dr. Brown for answering ALL of my questions. Chris was fantastic in helping me getting the frame model that I wanted. Been a customer of Otay Eye works for 15+ years. I am changing location.
October 2025
Girls were very helpful, they were all so nice, making sure I had got help, they complimented me and I felt so Good about myself, doctors were great help, they were understaff and still managed to help everyone in the office, I 100% recommend to come here, plus they had lovely music makes you feel comfortable and fun not boring where I feel like I’m falling sleep!
I contacted them to inquire about insurance acceptance, and they provided a detailed explanation of the process. They also mentioned the possibility of a same-day appointment if I already had my prescription. Unfortunately, due to the holidays, there will be a 3-4 week delay.
Their front desk staff is very friendly.
Staff extremely friendly, thank you Dr. Brown for answering ALL of my questions. Chris was fantastic in helping me getting the frame model that I wanted. Been a customer of Otay Eye works for 15+ years. I am changing location.
Girls were very helpful, they were all so nice, making sure I had got help, they complimented me and I felt so
Good about myself, doctors were great help, they were understaff and still managed to help everyone in the office, I 100% recommend to come here, plus they had lovely music makes you feel comfortable and fun not boring where I feel like I’m falling sleep!