About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of over 25,000 products from 500 brands, including exclusive brands like Kylie Cosmetics and Olaplex. The store also features a Conscious Beauty section, offering products with vegan, clean ingredient, and cruelty-free options, as well as sustainable packaging. In addition, Ulta Beauty has a Salon offering various services such as haircuts, hair color, brow services, and makeup applications. Customers praise the friendly and knowledgeable staff, including Annabella, Carly, and Mia, who were described as "kind", "awesome", and "fantastic help". The store's employees are also commended for being "lovely", "helpful", "kind", "warm", and "compassionate".
This review is for Esmeralda! I was getting married in Napa but as a DIY bride—aka someone offered their house for us to get married in for free) Naturally, I wasn’t about to fork over thousands of dollars for a Napa MUA, so I decided to just do my own makeup. Hair, on the other hand, I knew I couldn’t do, so I decided to just go to Ulta. I also needed to cover up this embarrassing back tattoo I had.
Everyone I told this plan to was basically, like, “Uhhhh, are you sure?” And boy, did Esmeralda prove them wrong. My hair looked great, my tattoo was COMPLETELY COVERED UP. Literally no one in my family could even tell I had a secret huge colorful tattoo...read full review
I purchased a kit today and when I got home, discovered that the instructions were missing. I didn’t have a receipt due to a technical snafu so I called the store. Manager Stephanie was my angel hero tonight- she found another kit that was damaged out, scanned the instructions, and emailed them over to me. She then called me to make sure I had received them. It is rare that companies step up to this level of service any more. I will be an Ulta customer forever! Thank you, Stephanie, for saving this tired mama’s day. At least my hair will be fresh and rejuvenated now!
I would like to echo my experience that was similar to another reviewer. Eyes were definitely on me and my teen daughter the whole time we shopped and then their attitude changed when I spent hundreds at the counter. I am a tomboy but my daughter is a proud girly girl. I wish this staff would come into the 21st century and realize that people of all colors, all fashions can shop make up. But this IS Napa.