Matt and Chad are amazing! Best customer service ever. Honestly these two could run the show hole company together and would excel beyond. Love em.
Emma Zook
May 2026
Matt and Chad are extremely helpful and courteous, always going the extra mile to help their customers and fellow teammates
Amanda Woods
Mar 2026
Best place to go for a propane fill. The employees are knowledgeable, friendly, and fast. Prices are fair as well. Anybody asking, this is where we recommend going.
Philip Gregory
Mar 2026
They're very nice have great customer service the great place to have your bottles filled
Talia Thommen
Jan 2026
Would absolutely recommend!!!
Paige Hudson
Jan 2026
Amazing people to work with will be coming back
Cody W
Jan 2026
I get my propane tanks filled here about once a week. Always good service. Cheapest place to buy propane and they have stamp cards which make it even cheaper.
Paul Allen
Jan 2026
Good friendly service from the Eugene, OR crew. 2 of my tanks needed visual recertification and they were efficient at taking care of it. I will make a note to schedule future visits on Thursdays, as that is their double punch card day—the accumulated punches add up quickly and lead to a free fill after every five. Thank you.
Shyann Emmons
Jan 2026
Wish I could give 0 stars. My husband and I have used this company for the last year after buying a new home. Christmas Eve we got a fill, and they charged us $1400; $9.99 a gallon. We called promptly that day and the next to verify this outrageous amount and confirmed with a representative that it should be around $3.49 a gallon and that we were over charged on the bill by their company. The representative stated that a change of their billing system caused this. The representative stated to us that she had fixed the amount on our account and to give it a few days to update. However, on 12/31 they automatically took the $1400 out of our bank account. Not only was this over charged, but the new system overrode our cap amount we had set for automatic payments removal. We called back promptly to request an immediate refund and asked why this wasn't fixed and why they took over our cap allowed. The representative stated the new system removed the cap, and couldn't explain why they didn't fix the charged amount as they stated they would. They tried to get us to agree to our "refund" of about $900 dollars as a prepay with them. We stated absolutely not and that we need that money for other important things such as mortgage, and asked for a confirmation email or tracking number for the check they will be sending for the difference.
Not only has it been about a week since then and we still haven't received the refund of our money, but they also DID NOT send any confirmation or tracking for the difference they owe us proving that they will be providing a check. My husband and I will continue to call until we get back the $900 they over charged us. This is ridiculous and the customer service has been atrocious. DO NOT use this company unless you want $900+ dollars removed from your bank as an overcharge that exceeds your cap amount set. We will be promptly finding a new propane provider. And they better provide our refund of $900 soon. 👎
Krystal DelBono
Jan 2026
I’ve had nothing but great experiences when I come into Blue Star Gas in Mt. Shasta. I’m always greeted with a warm welcome. Chad is my go to at Blue Star. He always makes sure the myself or any customer is taking care of and is always so polite when I come in. I can always rely on Chad to provide excellent customer service.
Bryana B
Matt and Chad are amazing! Best customer service ever. Honestly these two could run the show hole company together and would excel beyond. Love em.
Emma Zook
Matt and Chad are extremely helpful and courteous, always going the extra mile to help their customers and fellow teammates
Amanda Woods
Best place to go for a propane fill. The employees are knowledgeable, friendly, and fast. Prices are fair as well. Anybody asking, this is where we recommend going.
Philip Gregory
They're very nice have great customer service the great place to have your bottles filled
Talia Thommen
Would absolutely recommend!!!
Paige Hudson
Amazing people to work with will be coming back
Cody W
I get my propane tanks filled here about once a week. Always good service. Cheapest place to buy propane and they have stamp cards which make it even cheaper.
Paul Allen
Good friendly service from the Eugene, OR crew. 2 of my tanks needed visual recertification and they were efficient at taking care of it. I will make a note to schedule future visits on Thursdays, as that is their double punch card day—the accumulated punches add up quickly and lead to a free fill after every five. Thank you.
Shyann Emmons
Wish I could give 0 stars. My husband and I have used this company for the last year after buying a new home. Christmas Eve we got a fill, and they charged us $1400; $9.99 a gallon. We called promptly that day and the next to verify this outrageous amount and confirmed with a representative that it should be around $3.49 a gallon and that we were over charged on the bill by their company. The representative stated that a change of their billing system caused this. The representative stated to us that she had fixed the amount on our account and to give it a few days to update. However, on 12/31 they automatically took the $1400 out of our bank account. Not only was this over charged, but the new system overrode our cap amount we had set for automatic payments removal. We called back promptly to request an immediate refund and asked why this wasn't fixed and why they took over our cap allowed. The representative stated the new system removed the cap, and couldn't explain why they didn't fix the charged amount as they stated they would. They tried to get us to agree to our "refund" of about $900 dollars as a prepay with them. We stated absolutely not and that we need that money for other important things such as mortgage, and asked for a confirmation email or tracking number for the check they will be sending for the difference. Not only has it been about a week since then and we still haven't received the refund of our money, but they also DID NOT send any confirmation or tracking for the difference they owe us proving that they will be providing a check. My husband and I will continue to call until we get back the $900 they over charged us. This is ridiculous and the customer service has been atrocious. DO NOT use this company unless you want $900+ dollars removed from your bank as an overcharge that exceeds your cap amount set. We will be promptly finding a new propane provider. And they better provide our refund of $900 soon. 👎
Krystal DelBono
I’ve had nothing but great experiences when I come into Blue Star Gas in Mt. Shasta. I’m always greeted with a warm welcome. Chad is my go to at Blue Star. He always makes sure the myself or any customer is taking care of and is always so polite when I come in. I can always rely on Chad to provide excellent customer service.