Obviously this place has issues with all the bad reviews. I too have had a horrible experience. Don't be truly sick and truly in bad shape because this place will not help you! I'm literally down to 100 lb can't stop throwing up, need a little time to feel better and figure it all out. I've worked my whole life never asked for time away from work. These doctors don't care maybe about getting your money that's about it
Michelle Romz
Jul 2025
This clinic is a joke. It takes FOREVER to receive a cal back, even when the matter is marked URGENT. Allyson is completely unattentive, and simply passes out referrals with ZERO follow up. I honestly don’t know how this place stays in business. It’s the worst office I’ve ever been to.
Susan Kwasny
May 2025
Heather Lacusa is fantastic! I saw her for the first time last week and she was able to diagnose a problem I’ve been living with for years! Bad morning allergies turned out to be acid reflux and she prescribed medication and it totally worked! Thank you Heather!
chris
Feb 2025
Yes I just wanted to take the time to show my gratitude to dignity Health Clinic in Morro Bay I have been a patient at the clinic in the previous years and up until recently I have heard a change made in the management supervising and staff positions and the changes you guys have made has made all the difference in the world to me personally I enjoy coming to Dignity Health clinic now unlike before I completely dreaded it it was not a very pleasant experience and I just want to applaud you Dignity Health clinic for making the much-needed changes because it hasn't gone unnoticed and I could speak for myself and probably many people and patients that we appreciate everything you guys do!!
Electric Fire
May 2024
More than Thirty Years, Still has the same furniture, stale magazines, absurdly slow prescription request times they'll take days just to input your medical information properly, front desk still just as cold hearted as it was Twenty Years ago, there's a lot of complacency in this practice and not a lot of caring or effort, and they have the nerve to call themselves a Family Practice! They charge too much for how little they actively do.
Sami
Apr 2024
Absolutely terrible and incompetent rude staff who don’t have any care in the world to actually help their patients. . These clowns belong in a circus don’t go here or have your family see these people. Especially if they’ve got serious medical issues. . They will talk over you as you’re explaining how serious things are with your health like what they have to tell you more important than a serious medical issue you’re having,Do yourself a favor and pick somewhere else, somewhere else that will actually care about your health and well being, because these people would rather you suffer than be there for you and listen to what you’ve got to say.
Jaded Vets
Feb 2024
I had a very awkward situation that just doesn't sit right and has bothered me all this time. I had called one day and reached what I thought was an answering service. The lady that answered asked me the usual questions, then when it came down to the reason I was calling, I wanted to be discreet and just have the doctor call me. Even with all the Hippa Laws this operator pressed me for my information and I told her I didn't want to leave a detailed message and to just please give me a call. At this point the operator insisted that I tell her and was very rude to me. I'm having very serious health issues and this young lady is having a power struggle??? Her name is Matejcek, Chandra. Then to top it off, the nurse call me who already has the worst bedside manner and had no empathy at all towards my problems was very monotone and uncaring. To make matters even worse, I'm an older guy, I left a message that was never returned even though it says I would get a message back in 48hrs or so. I'm really need help and my help just stopped...? My doctor told me I was at risk for a heart attack and my care just stopped? Now I feel like I'm on my own.
Here is what the operator wrote on my account that I see everytime I open the message system:
Pt is having *** *** and wants a call back.
He barely wanted to share that info with me.
He was rude and condescending when I tried to let him know he dialed MB number and explained he will not reach the BV office w/ their number, but it allows us to connect pt and location.
D Burlingame
Aug 2023
A truly unpleasant and unsatisfactory clinical experience, over the course of couple of years. Getting scolded today by administrative staff for following referral protocol exactly as I've done for several times was the final straw. I get to pay out of pocket for a cardio follow up next Monday or have it rescheduled a couple months from now AFTER making an appointment with their PA, not the Dr. This of course, is after an MD of theirs suddenly quit over a year ago, leaving me in a fix then as well. The front desk is under siege by elderly, confused patients, and while the one front desk staffer was trying their best to help, they were over ruled and under cut by the next level of their administration, who then went out of her way to rudely blame me for even asking about the situation. God help you if you question their byzantine methods. Be warned.
Debbi Allan
Apr 2023
I just started going to this clinic. On my follow-up appointment, she had not gotten a copy of my labs that were left with the front desk 2 weeks prior. In following up on a couple of referrals I did not get calls back. Very disappointed.
Nguyen Tran
Jun 2022
My Family go to Clinic from Topnails near there, so I had the Woman Doctor ( sorry I don't remember the name) She did best jobs for us,... We love Medical Clinic at Morro Bay any ways..❤❤❤
Michelle Craig
Obviously this place has issues with all the bad reviews. I too have had a horrible experience. Don't be truly sick and truly in bad shape because this place will not help you! I'm literally down to 100 lb can't stop throwing up, need a little time to feel better and figure it all out. I've worked my whole life never asked for time away from work. These doctors don't care maybe about getting your money that's about it
Michelle Romz
This clinic is a joke. It takes FOREVER to receive a cal back, even when the matter is marked URGENT. Allyson is completely unattentive, and simply passes out referrals with ZERO follow up. I honestly don’t know how this place stays in business. It’s the worst office I’ve ever been to.
Susan Kwasny
Heather Lacusa is fantastic! I saw her for the first time last week and she was able to diagnose a problem I’ve been living with for years! Bad morning allergies turned out to be acid reflux and she prescribed medication and it totally worked! Thank you Heather!
chris
Yes I just wanted to take the time to show my gratitude to dignity Health Clinic in Morro Bay I have been a patient at the clinic in the previous years and up until recently I have heard a change made in the management supervising and staff positions and the changes you guys have made has made all the difference in the world to me personally I enjoy coming to Dignity Health clinic now unlike before I completely dreaded it it was not a very pleasant experience and I just want to applaud you Dignity Health clinic for making the much-needed changes because it hasn't gone unnoticed and I could speak for myself and probably many people and patients that we appreciate everything you guys do!!
Electric Fire
More than Thirty Years, Still has the same furniture, stale magazines, absurdly slow prescription request times they'll take days just to input your medical information properly, front desk still just as cold hearted as it was Twenty Years ago, there's a lot of complacency in this practice and not a lot of caring or effort, and they have the nerve to call themselves a Family Practice! They charge too much for how little they actively do.
Sami
Absolutely terrible and incompetent rude staff who don’t have any care in the world to actually help their patients. . These clowns belong in a circus don’t go here or have your family see these people. Especially if they’ve got serious medical issues. . They will talk over you as you’re explaining how serious things are with your health like what they have to tell you more important than a serious medical issue you’re having,Do yourself a favor and pick somewhere else, somewhere else that will actually care about your health and well being, because these people would rather you suffer than be there for you and listen to what you’ve got to say.
Jaded Vets
I had a very awkward situation that just doesn't sit right and has bothered me all this time. I had called one day and reached what I thought was an answering service. The lady that answered asked me the usual questions, then when it came down to the reason I was calling, I wanted to be discreet and just have the doctor call me. Even with all the Hippa Laws this operator pressed me for my information and I told her I didn't want to leave a detailed message and to just please give me a call. At this point the operator insisted that I tell her and was very rude to me. I'm having very serious health issues and this young lady is having a power struggle??? Her name is Matejcek, Chandra. Then to top it off, the nurse call me who already has the worst bedside manner and had no empathy at all towards my problems was very monotone and uncaring. To make matters even worse, I'm an older guy, I left a message that was never returned even though it says I would get a message back in 48hrs or so. I'm really need help and my help just stopped...? My doctor told me I was at risk for a heart attack and my care just stopped? Now I feel like I'm on my own.
Here is what the operator wrote on my account that I see everytime I open the message system:
Pt is having *** *** and wants a call back.
He barely wanted to share that info with me.
He was rude and condescending when I tried to let
him know he dialed MB number and explained he will
not reach the BV office w/ their number, but it allows us
to connect pt and location.
D Burlingame
A truly unpleasant and unsatisfactory clinical experience, over the course of couple of years. Getting scolded today by administrative staff for following referral protocol exactly as I've done for several times was the final straw. I get to pay out of pocket for a cardio follow up next Monday or have it rescheduled a couple months from now AFTER making an appointment with their PA, not the Dr. This of course, is after an MD of theirs suddenly quit over a year ago, leaving me in a fix then as well. The front desk is under siege by elderly, confused patients, and while the one front desk staffer was trying their best to help, they were over ruled and under cut by the next level of their administration, who then went out of her way to rudely blame me for even asking about the situation. God help you if you question their byzantine methods. Be warned.
Debbi Allan
I just started going to this clinic. On my follow-up appointment, she had not gotten a copy of my labs that were left with the front desk 2 weeks prior. In following up on a couple of referrals I did not get calls back. Very disappointed.
Nguyen Tran
My Family go to Clinic from Topnails near there, so I had the Woman Doctor ( sorry I don't remember the name) She did best jobs for us,... We love Medical Clinic at Morro Bay any ways..❤❤❤