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Fresh and Clean Housekeeping Inc
17760 Monterey Hwy # D, Morgan Hill
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Here is my account of the experience I had with Fresh & Clean Housekeeping:I had requested for a quote on on 10/20/23 and received the quote the same day. We had scheduled the appointment a few days later (10/25/23 - today/day of review) for 1PM and the maids would be at my home within 15 minutes after 1PM. Now they were late but I figured they just had trouble finding my place which was understandable. They had called me asking where my place was and when they did, they apparently came across it.There were three maids that had came and I showed them the work that needed to be done and what my expectations were. Mostly just cleaning of certain areas and removal of... read full review
Second time using Fresh & Clean for a move-in cleaning and I really really enjoy their company! Easy to schedule and they make the place squeaky clean :) . Will continue to use them for future cleanings and recommend to others!
I used this company for over a year and over time the quality just went down so significantly and the experience changed so drastically. At first, two women would show up promptly with all their own equipment and do a great job. Over time, they'd show up hours before or after the provided window, leave whole rooms completely uncleaned and speak negatively about me in Spanish thinking I couldn't understand. I never understood why they would say things considering every time they came, i would greet them, offer them snacks or water, and try and stay out of the way. So unprofessional. Now I use a cleaning company that charges the same amount for twice the space... read full review