Heacock Urgent Care

Heacock Urgent Care in Moreno Valley, California, offers a comprehensive and caring experience for patients of all ages. The empathetic team, consisting of experienced and well-educated healthcare professionals, provides tailored treatment solutions for various acute illnesses and injuries. While some patients have noted issues with wait times and noise levels, the staff is generally friendly, helpful, and competent. The facility is clean and recently renovated. Additionally, Heacock Urgent Care accepts Medi-Cal patients, making it a welcoming option for those with this insurance coverage. Patients have praised the staff's kindness and helpfulness, noting that the doctor was caring and attentive during visits. However, some have experienced long waits, with one nearly two-hour wait in the lobby followed by additional time before being seen by the doctor. Despite occasional delays, many find the care provided to be worth the wait and plan to return if needed. The front office staff's ability to handle insurance information has been questioned, with some needing to provide their details to assist the staff. Overall, Heacock Urgent Care remains a reliable choice for urgent medical needs in the area.