About Costco Optical Department
Costco Optical provides efficient and speedy eye exams, with appointments being completed in as little as 8 minutes. They offer great customer care, replacing lens in older Costco frames even if they have been discontinued, at no additional cost. The optical department also provides small services such as replacing nose pads, with friendly and helpful staff who are attentive to customers' needs, often going above and beyond to ensure satisfaction. Customers have praised the personalized care and attention they receive when placing orders, as well as the helpful assistance from staff like Michael. Dr. Kristy Hormuth, the optometrist, has been described as outstanding, working patiently with customers to fine-tune their prescriptions and provide the best vision. Overall, Costco Optical offers a pleasant and satisfactory experience for its customers.
Dr Homuth was so kind and almost like talking to a friend, very easy going. I did a walk in appointment on a Sunday and was helped right away. The girls at the front desk were very nice. Happy to walk away with contacts and a new prescription :)
I have getting my eyes examined here for 3 years. I had an appointment and waited 45 minutes and finally left. It would be nice if they would inform people if there is a longer than usual wait. I could have been doing something else.
I want to give a shout out to SAM for his patience, professionalism, and knowledge. I have been coming to this location for years and worked with various dispensers and Sam has been the best! It's particularly tricky to adjust new glasses on my face but Sam always took his time to get it right.