After six years with LensCrafters, my wife took me to this clinic and had already told me about the excellent customer service. Dr. Orathay and his assistants, Lacy Joslin and Jamie Lewis, were always very friendly, which makes a big difference compared to other optometry clinics. They don't look at your face with a dollar sign. My prescription was for transition lenses, which didn't work for me, and they agreed to exchange them for bifocals. When they called me to pick up the lenses, everything was EXCELLENT. For the prescription change, they also gave me a small refund to my debit card (something unexpected). If you'd like help in Spanish, they'll... read full review
July 2023
I have been a patient here several times and I always have a great experience. The staff is really friendly and my optometrist , Dr Shoji, is very patient and thorough. I would definitely recommend coming here.
March 2023
I loved their service they were very polite and very courtesy and what I wanted to be done and very patient I very happy with there service and there office was very cleaned and organized and I do say is I'm very happy to say I am going back for the next service because all the staff was very polite and generous.
After six years with LensCrafters, my wife took me to this clinic and had already told me about the excellent customer service. Dr. Orathay and his assistants, Lacy Joslin and Jamie Lewis, were always very friendly, which makes a big difference compared to other optometry clinics. They don't look at your face with a dollar sign. My prescription was for transition lenses, which didn't work for me, and they agreed to exchange them for bifocals. When they called me to pick up the lenses, everything was EXCELLENT. For the prescription change, they also gave me a small refund to my debit card (something unexpected). If you'd like help in Spanish, they'll... read full review
I have been a patient here several times and I always have a great experience. The staff is really friendly and my optometrist , Dr Shoji, is very patient and thorough. I would definitely recommend coming here.
I loved their service they were very polite and very courtesy and what I wanted to be done and very patient I very happy with there service and there office was very cleaned and organized and I do say is I'm very happy to say I am going back for the next service because all the staff was very polite and generous.