About Johnstone Supply Modesto
Reviews for Johnstone Supply Modesto
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Johnstone Supply Modesto is a leading wholesale distributor for HVAC/R equipment and parts. They offer a wide selection of over 70,000 products, often available for same or next-day delivery. The company also has access to a million special order parts through its relationships with top manufacturers. Customers highlight the exceptional service they receive from Johnstone Supply's staff. The team is known for being helpful, knowledgeable, and responsive to customer needs. Customers appreciate the friendly and professional atmosphere, as well as the quick and efficient service they receive over the phone. Johnstone Supply Modesto stands out for its large inventory of universal parts, free delivery service, extended store hours, and ability to source parts from their distribution hub in Las Vegas without freight charges. While the company's online platform is praised for its user-friendliness, some customers suggest improvements in terms of inventory filtering and access to product information like spec sheets and warranty details. Online warranty submission is a recent addition that has been welcomed by customers. Overall, Johnstone Supply Modesto is a highly regarded supplier in the HVAC industry, known for its extensive product selection, exceptional customer service, and commitment to making business easier for its customers.
These guys are outstanding! The branch manager Alfonso, he is amazing to work with and very accommodating. Chubbs and Randy work the counter and they are always very knowledgeable, friendly and have great attitudes. This is one of the best supply house to go to in our area because of the team there. Johnstone has done a great job putting this team in place. Thank you Alfonso and team for always making a great experience when I come in.
I’ve had an excellent experience with Johnstone Supply, thanks to the outstanding service provided by Alfonso, Randy, and Chubbs. Alfonso is incredibly helpful and educational, always taking the time to ensure I understand everything I need to know. Randy and Chubbs are also fantastic; they are polite and go out of their way to assist me anyway they can. Their dedication to customer service truly sets them apart. Highly recommended!
With so many supply houses in Modesto, why go here? The folks behind the counter are great- when you call, you don’t get a phone tree or long wait times, but rather, someone who picks up right away and goes out of their way to help get you what you need. On top of that, their large selection of parts (especially universal parts), free delivery, longer store hours than other suppliers, and ability to bring in parts from their distribution hub in Las Vegas sans freight, are all big pluses. I’d say my few sore points are not with this branch, but Johnstone Supply in general. They seem to not carry a large selection of OEM parts for the brands they carry like Coleman...read full review