Reviews for Personal Plumbing, Heating & Air Conditioning
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Personal Plumbing, Heating & Air Conditioning
23881 Via Fabricante STE.524, Mission Viejo
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Did a nice job with a water heater replacement, though would have been nice if the installer cleaned up his mess. Knocked a star off because of the aggressive upselling tactics they use. The sales rep insisted I also needed an $8k water purification system, even absurdly claiming that the municipal water supply in Rancho Santa Margarita isn’t safe to drink.
Jose noticed a corroded valve while repairing our leak and replaced it on the spot, saving another service call, his proactive care and upbeat attitude turned what could have been a hassle into a surprisingly pleasant afternoon.
After comparing bids we chose Personal Plumbing, Heating & Air Conditioning because they promised to finish before the weekend and secure manufacturer rebates, they arrived Thursday morning, installed the tankless heater, checked every connection twice, registered the warranty online for us, and still beat the other quotes, felt rare to see speed, transparency and craftsmanship wrapped in one service call.