Burke Williams is a spa with multiple locations offering a variety of services, including prenatal massages. The spa is known for its clean and well-maintained environment with a pleasant smell. The staff is generally described as welcoming and helpful.
The spa boasts amenities like a large men's locker room with showers, saunas, and a jacuzzi, as well as a quiet room for relaxation. Some guests have reported excellent experiences with specific therapists.
However, there have been instances of negative customer service experiences, including being denied entry despite having prepaid visits. The spa has a lovely entrance and waiting area, and the therapists are knowledgeable and capable. Guests have also praised the warming bed and the consent-based communication from the therapists. While the amenity area can be crowded, the overall experience is positive, with the therapists being the highlight for many visitors.
This is a spotless facility with friendly staff, but what makes it great is the superb treatment I receive from Victoria. She is beyond amazing and her professionalism is top notch. I have had facials done before in different places but nothing compares with Victoria’s work. She is knowledgeable, gentle, calm and just the best in the field. My face feels incredible!
So if you planning into going here, don’t hesitate. Book a facial with Victoria, you won’t regret it. SHE IS FANTASTIC!
I’ve been seeing Setareh at Burke Williams for the 80/90-minute Anti-Aging Rejuvenation Facials for a few year now, and it is always such a wonderful experience. While it’s definitely a splurge, she takes incredible care of me and makes every visit feel worth it.
Setareh is warm, thoughtful, and genuinely attentive. One thing I especially appreciate is that she always asks whether I’d prefer a relaxing facial or a more informative experience, so she knows exactly how much conversation and skincare guidance I want that day.
She’s knowledgeable about the products and techniques she uses without ever overwhelming me with information or making me feel pressured to… read full review
My mom & I have been long time Burke Williams patrons well over 10 years. We visited this location for the first time and are happy to say our experience was 10/10. We both got 65 minute massages and had great therapists who made us feel so relaxed, which is what we needed. Everything in the women’s spa was clean, well-stocked, and the spa attendants were so kind. We had one small hiccup but the front desk and manager Sean handled everything professionally and with the exceptional customer service that you expect when you come to an establishment like Burke Williams. We will be back to this location for sure!
27741 Crown Valley Parkway Suite 211, Mission Viejo, CA 92691
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