Valley Health Center Milpitas

I dislike I have to struggle to take a bus ti get there only ti be told that they returned medicine ti shelf because I didn’t make it ontime and I have to recorder and wait days to re pick up until I’m out of medicine .

I recently called/visited this location to proactively ask a question about updating my vaccines after a recent illness, as flagged on my patient portal. The pharmacist on duty today at 4:50PM was incredibly dismissive and condescending. Instead of kindly explaining that flu vaccines are seasonal and out of stock for the summer, she spoke down to me and told me I 'must do research' instead of relying on my portal.

While I understand the medical explanation, the delivery was completely unprofessional. Patients should be encouraged to ask questions and consult professionals about their health, not made to feel stupid for doing so. Very disappointed in the lack of customer… read full review

I was feeling really lost today trying to figure out my insurance and whether I could keep my upcoming appointment with my preferred primary care doctor. ASHLEY went above and beyond by calling and navigating the insurance issues for me, ensuring I wouldn’t miss my appointment. She was incredibly helpful, thoughtful, and understanding. Such a kind and knowledgeable person—I’m so grateful for her assistance. I hope this review reaches the right people so she receives the recognition she truly deserves, as she genuinely saved the day!