About Upgrade Home Services, HVAC
Upgrade Home Services has proudly served as the most trusted HVAC company in Milpitas, Fremont, Santa Clara, and the surrounding areas since 2002. As a family-owned and operated business, they understand the importance of a comfortable, safe, and energy-efficient home. They offer high-quality heating, air conditioning, and indoor air quality services, whether you need routine maintenance, an emergency system replacement, or a complex new installation. As a proud Carrier partner, they have access to top-performing equipment designed to maximize your comfort and savings. Customers have consistently praised Upgrade Home Services for their efficient and transparent process, as well as the expertise and professionalism of their technicians. Victor, in particular, has received excellent reviews for his engineering knowledge, attention to detail, and effective communication. Clients have appreciated his ability to design and install HVAC systems with minimal disruption and cost, even in unique home constructions where other companies had struggled. Several neighbors have also used Upgrade Home Services for their HVAC needs and are highly satisfied with the results. Recently, customers shared positive experiences with Victor's quick response and thorough service. One customer mentioned how Victor responded on a Sunday during a Thanksgiving weekend to fix their furnace, restoring it on the same day during cold weather. This promptness led them to contract Upgrade Home Services for a new Amana heat pump system, which was installed on schedule. When a wiring issue temporarily halted the system, Victor responded immediately and repaired it efficiently. While some clients noted that the installation team could improve communication during various phases of the project, they appreciated Victor’s responsiveness and expertise. Another customer praised Victor for diagnosing and fixing their furnace quickly after it went down, noting the importance of regularly checking and changing filters. They highly recommend Victor for furnace problems. Additionally, a customer with a wall furnace that wouldn't turn on appreciated Victor's immediate response, thorough inspection, and going beyond expectations by checking the flue pipe and CO alarms. Overall, clients value the exceptional service, professionalism, and high-quality work provided by Victor and Upgrade Home Services.
They provided several options about how to fix my broken AC drain line with pros and cons, and fixed it at a very reasonable cost (way lower than the quote I received from another vendor). In addition, they don’t oversell any unnecessary services.
This is the second time they helped us! On the very hot day, our AC didn’t work! We contacted Upgrate Home Services asking for help. They soon find out the problem and changed the capacitor! They are super professional and efficient! They saved our family again on hot days! Thank you! Highly recommend!
Víctor was great. He arrived on time and educated me on the inspection. The price was very fair and didn’t change after the work was done. If you need AC service, I recommend you call Vicor.