About Planet Fitness
Planet Fitness strives to give everyone "Big Fitness Energy," a feeling of positivity and motivation after a workout. With over 2,400 locations and a mobile app, customers can find many ways to exercise. The newer, spacious location in the Bay Area stands out for its clean equipment and friendly staff. Shout out to Sydney at the front desk for her prompt, upbeat service and help with membership changes. The facility is open 24 hours, offering all the equipment needed, including calisthenics machines, which many reviewers appreciate. Some have noted the presence of people filming TikTok videos during workouts as distracting. There have also been concerns about unexpected charges after canceling memberships, so clear communication about fees is important. While the layout is generally spacious, some feel there should be a stretching area with mirrors. Recently, a customer reported feeling uncomfortable after witnessing an unsettling incident in the shower area, and expressed disappointment with staff response. Overall, this location is considered one of the better ones in the area, with positive comments about the helpful staff and the variety of workout options available.
It's a decent facility. Some things could be improved, such as having an extra set of dumbbells in the far right stretch area, and an extra bench in the men's change room. It is frustrating to be on the rowing machine and have to watch Fox 'News' (using the term news loosely) being broadcast in a local Bay Area gym in front of the machine. I'd prefer to see a non-political sports channel for workout inspiration. The team members at the front desk cannot change the TV channels unfortunately; they are set by the owner of this gym
So helpfull. Amazing
Equipment is not maintained properly, after 2 months of asking just gave up. Dirty bathrooms, empty or non working cleaning stations. Sad only go here just because it' 24hrs