Excellent service from Stephan Reich. He was professional, knowledgeable, and diagnosed the issue within 15–20 minutes.
The $200 consultation fee is on the higher side, but it was absolutely worth it. I’d rather pay more for a skilled technician than deal with guesswork or wrong fixes. The issue was a simple air filter problem, and Stephan clearly explained system operation, maintenance, and how often filters should be changed.
They’re based in Milpitas and service Dublin as well—glad I found them. Plus, Stephan is easy to talk to and very approachable. Highly recommend.
November 2025
A few years ago (2018) Comfort energy replaced the heater, blower and then a little later the AC compressor (Feb2020). The system was old, came with the house and used outdated technology. Since the installs, we have been getting Comfort energy to perform twice a year routine maintenance which includes a roughly hour long check of the system, oiling the needed elements and replacing the air return filters. We schedule heater check in late fall before the winter cold and the AC check late spring before the summer heat. The technicians who have visited, Chance and Stephan, are both professionals, know their job and are polite and patient. The dispatchers and schedulers,... read full review
September 2025
Excellent service! It’s easy to schedule an appointment. Everyone was so friendly and professional. Stephan did a great job servicing my ac and was very detail oriented. They were also very flexible and understanding when I had to reschedule the first time due to not getting roof access on-time. I recommend them and will use them again!
Excellent service from Stephan Reich. He was professional, knowledgeable, and diagnosed the issue within 15–20 minutes.
The $200 consultation fee is on the higher side, but it was absolutely worth it. I’d rather pay more for a skilled technician than deal with guesswork or wrong fixes. The issue was a simple air filter problem, and Stephan clearly explained system operation, maintenance, and how often filters should be changed.
They’re based in Milpitas and service Dublin as well—glad I found them. Plus, Stephan is easy to talk to and very approachable. Highly recommend.
A few years ago (2018) Comfort energy replaced the heater, blower and then a little later the AC compressor (Feb2020). The system was old, came with the house and used outdated technology. Since the installs, we have been getting Comfort energy to perform twice a year routine maintenance which includes a roughly hour long check of the system, oiling the needed elements and replacing the air return filters. We schedule heater check in late fall before the winter cold and the AC check late spring before the summer heat. The technicians who have visited, Chance and Stephan, are both professionals, know their job and are polite and patient. The dispatchers and schedulers,... read full review
Excellent service! It’s easy to schedule an appointment. Everyone was so friendly and professional. Stephan did a great job servicing my ac and was very detail oriented. They were also very flexible and understanding when I had to reschedule the first time due to not getting roof access on-time. I recommend them and will use them again!