Very good Dr takes the time to listen & figure out what's going on I would have given 5 stars just for him but the office?0 stars... no one EVER answers the phone, I left 2 messages NO one ever called back? I was supposed to have a prescription called into my pharmacy they never received it? I'm trying to get a hold of someone to take care of this, a week later still NO luck. Very unprofessional. My wait time was almost 2 hours very sad... patient care isn't what it used to be, it's like your a bother to them, very disappointed in the staff, actually the doctor should be aware of these issues & fix the problems... it really shouldn't be... read full review
January 2019
Dr. Spitzer was great. His service and the amount of time he spent with me was great. However, the wait to see him exceeded 2 hours. I saw him two times (total) after seeing him initially and following up with an appointment. I was billed 8 times. Eight different times. I called the office and they could not explain to me what all the charges are for. I also called the 800 number they provided me and they could not explain what I was being billed for. I paid all these bills to avoid them coming after my credit, etc. After 6 months, I received a notice in the mail that they will be putting me in collections if I didn't pay them $34. I quickly jumped on this and they... read full review
March 2017
My physician in the Bay Area asked me to get some test done at an ENT doctor. Not many choices in Merced where I live so I called Dr Spitzer's office and they told me it would be 2 months out to get an appt. my husband sitting next to me said he called a month ago and had an appt in 2 days. I said that to the woman and she said "well you can get in a cancellation list if you call tomorrow and speak to the person that makes his appts." I called my doctor's office in the Bay Area and asked them to Callao I maybe could get in earlier. My actual dr called and they told him to have me call and they would make sure I was put at the top of the list. I have... read full review
Very good Dr takes the time to listen & figure out what's going on I would have given 5 stars just for him but the office?0 stars... no one EVER answers the phone, I left 2 messages NO one ever called back? I was supposed to have a prescription called into my pharmacy they never received it? I'm trying to get a hold of someone to take care of this, a week later still NO luck. Very unprofessional. My wait time was almost 2 hours very sad... patient care isn't what it used to be, it's like your a bother to them, very disappointed in the staff, actually the doctor should be aware of these issues & fix the problems... it really shouldn't be... read full review
Dr. Spitzer was great. His service and the amount of time he spent with me was great. However, the wait to see him exceeded 2 hours. I saw him two times (total) after seeing him initially and following up with an appointment. I was billed 8 times. Eight different times. I called the office and they could not explain to me what all the charges are for. I also called the 800 number they provided me and they could not explain what I was being billed for. I paid all these bills to avoid them coming after my credit, etc. After 6 months, I received a notice in the mail that they will be putting me in collections if I didn't pay them $34. I quickly jumped on this and they... read full review
My physician in the Bay Area asked me to get some test done at an ENT doctor. Not many choices in Merced where I live so I called Dr Spitzer's office and they told me it would be 2 months out to get an appt. my husband sitting next to me said he called a month ago and had an appt in 2 days. I said that to the woman and she said "well you can get in a cancellation list if you call tomorrow and speak to the person that makes his appts." I called my doctor's office in the Bay Area and asked them to Callao I maybe could get in earlier. My actual dr called and they told him to have me call and they would make sure I was put at the top of the list. I have... read full review