About Children's Primary Care Medical Group Menifee
Children's Primary Care Medical Group Menifee has received positive feedback from parents for its excellent service. The office is known for its caring and thorough approach, particularly with ADHD, with Dr. Ortiz recognized for her attentiveness to patient concerns and quick referrals to specialists. The staff, including receptionists and nurses, are described as friendly and helpful, although there have been mentions of the front desk not being as welcoming. The large waiting room features charming wall art, and the practice has a reputation for quick responses to urgent appointments, although wait times can sometimes exceed 30 minutes. The facility, previously known as Pediatric Partners, is favored over the Temecula and Wildomar locations. Other doctors, including Dr. Busto and PA Crafts, also receive praise for their professionalism and ability to take time with patients. Parents have been bringing their children to this practice for over seven years, valuing the attention and care given from birth through follow-up visits. The doctors ensure to answer all questions, making appointments feel less rushed, which many parents appreciate.
My 5 year old neurotypical doctor has been going to Dr.Ortiz since January 2024. She is exceptional! I addressed my concerns with her and she took them serious and referred me to a specialist to have any potential health concerns eliminated or appropriately cared for. After seeing the specialist she wanted us to see another specialist. One morning I returned her call and the office informed me she was the only doctor in and may not be able to return the call that day. We understood and told them to return the call when she can. Dr.Ortiz called 9PM that evening and answered any questions we have. The staff is communicative on my chart. However, the front staff is not friendly. Another con is our office visits have always been over 30 minute wait from our visit time.
Very positive experience with this office overall. Excellent experience with Dr. Busto specifically. Incredibly caring, thorough, and responsive. Particularly helpful with ADHD with my child.
Dr Busto is the BEST pediatrician around. When we had our son 10 years ago, we asked the maternity nurses for recommendations and several said Busto. We are so glad we listened. Her staff always get us in quick and when Dr. Busto is in the room she takes her time and is so friendly. We love this location!