About Crays Cooling Co.
Reviews for Crays Cooling Co.
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We called Mike for a second opinion after another company came and said we needed our whole unit replaced. Mike was on time, explained what was happening, and that a part could be ordered (at cost) to repair the issue. He is honest, professional, and is more inclined to repair versus replace which is appreciated. Would absolutely recommend.
Very speedy service. Mike was honest and addressed our issues with our AC quickly. I will definitely use him again if I have HVAC issues in the future! Sandy was also a pleasure to work with when scheduling etc.
Long story....I blew up my AC trying to remove the PG&E monitor that "saves" electricity during high usage. Well turns out I also fried my furnace. I tried to fix it myself, replaced the transformer, the ignitor, the ignition system, and more parts...Got it going half assed, but the burners only three out of four were lit. Called Crays for an estimate to replace my system as I gave up on my 35 plus year old furnace. He showed up, and I explained what I have done, and he spent a few minutes checking my furnace and adjusted my main fan thermostat and got my system back working! But sadly my furnace core is cracked and dangerous to use. He showed me exactly the issue, warned me not to use it because it is leeching carbon monoxide in the house, thankfully Cray's went above and beyond giving me a quote. Needless to say I have not used my furnace even though he repaired it.