Warby Parker Waterside at Marina Del Rey offers high-quality prescription glasses, sunglasses, progressives, and contact lenses, including their own brand, Scout. The spacious and well-organized store provides eye exams and features friendly advisors and top-notch optometrists to help customers find the perfect pair. The staff goes above and beyond, providing excellent customer service, including honoring warranties and offering surprise gifts to make up for any inconvenience. Customers can expect a pleasant experience and personalized attention from courteous and professional optometrists.
The store is praised for its exceptional service. Customers highlight the quick assistance, patience, and support provided by the team, such as Joana and Henry. The store is described as the best Warby Parker location in Los Angeles, with staff like Carly making it easy to find and purchase new eyewear. Even when customers had issues with their purchases, the store ensured a hassle-free replacement process, demonstrating their commitment to customer satisfaction.
Everyone at this location was so welcoming and friendly and made me feel comfortable, which is extremely important as it was my first time getting an eye exam and ordering glasses/contacts from Warby Parker. Highly recommend! Jessica and Dr. Burke were both great!
I never knew that buying prescription glasses could be so easy and hassle free. From the moment we walked in we were greeted by a very helpful and informed staff person who carried us through the entire process and even billed my vision insurance which saves me so much time!
Service was efficient, very friendly, and I was able to get what I was looking for in a matter of minutes. Would definitely recommend this location for good value on a pair of frames with a very helpful staff.
4716 Admiralty Way A-9, Marina del Rey, CA 90292
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