Water Heater Installation Repair in Madera

“Our air conditioning was having issues a week ago on Friday. I contacted a different company because they had installed a hot water heater for us in June. Their tech came out on Saturday and I told him the unit is running, but no cold air is coming out. Tech was on the roof about 10-15 minutes. He came to the door and told me our unit was pretty old, has a leak in the coil and had no refrigerate left in it, and the unit was frozen. He said it would cost about $10,000 to repair or at least $20,000 to replace, but we have financing. After discussing the situation with my wife we decided to get a second opinion. My wife’s stepfather has used Purl in the past. I spoke to one of the owners Kurt and he said someone could be out later on Saturday afternoon. One of Purl’s senior techs Kenny came and I told him what the tech from the other company told me. Kenny went up on the roof for about 10-15 minutes than asked me to come outside so he could show me a photo. While Kenny was looking at the unit he had us turn the air on which is something the other tech never asked us to do. First Kenny said you DO NOT HAVE A LEAK IN YOUR COIL and second UNIT IS FULL OF REFRIGERATE! Picture he show me was a piece of insulation that was stuck in the air duct. Kenny said that shouldn’t be there! Kenny asked if could come in the house and look in the vents and attic. When he went up into the attic he saw that the main air duct that goes to the unit had been smashed like a pancake. Kenny said that’s your problem right there. Kenny took the time to investigate and find out what the problem was because it suddenly stopping didn’t make any sense. Kenny was professional, nice and most of all HONEST!! Purl is who we will call for any work we need on our AC in the future not Lee’s!!!! I would definitely give Purl 100% and 5 ⭐️ rating“

“Brain's came out and checked my unit. They said it should be under waranty and they contacted the manufacturer for me and got my warranty for me. Replaced the part for me, with the warranty coverage and saved me a lot of money. The are very good and honest company. I would highly recommend them.“

“I have never had my air conditioner diagnosed and replaced so fast and efficiently! Diagnosed on a Thursday, replaced Saturday. *** and his crew did an excellent job, working to get it running even on the hottest of valley days. We depend on Lees for our heating and cooling needs because of their awesome service!“