Gastrodigestive Medical Group

Absolutely ridiculous. I had an appointment, got there early, and ended up waiting for an hour and 15 minutes past my appointment time, and was told the doctor had “just arrived” when I approached the front desk to reschedule my appointment as I didn’t have time to wait…it was 11:30 at this point, and I arrived at 10!!!! Also, when I was taken back to answer some health related questions, I was taken to a desk literally right behind the front desk, and the medical assistant was practically yelling the questions as well as my answers for the whole waiting room to hear…wish I could give this place 0 stars. Save your time and go somewhere else if possible.

I had a consult on 9/4 for a colonoscopy. The doctor instructed his office clerk to submit an urgent authorization and informed me that I should receive a call that I have not received a call till I walked on 9/17. I walked in to get status of the authorization because they do NOT answer their phone. The same office clerk told my daughter that “she didn’t have time to submit the authorization.” I have colon cancer, stage 4 and need a colonoscopy before treatment. They do not care and the doctor does not follow up on his office staff or he doesn’t care either. I will be filing a complaint with the U.S. Labor Board and California Department of Public Health. My… read full review

the service here is joke, most of the time when we call there is no answer, when they do answer they tell me that someone will call you before the end of the day and they never call back. I have been waiting for call back for 2 months to schedule an procedure and no call. THEY SHOULD BE ASHAMED OF THEM SELF ( PEOPLE IN THE OFFICE). I hope they do something about it, I wonder if they will do this to their family.