Reviews for TrueCare for pets
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 2.8/5
Facebook: 4.7/5
BBB: D+
Nextdoor: 39 ❤️
TrueCare for pets
11730 Ventura Blvd, Los Angeles
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The care, compassion, and communication from the vets, techs, and admin staff is unmatched. My dog was urgently transferred to TrueCare, after surgery at Kinder4Rescue, and they literally saved my dog's life. Not only did they jump in and start working on him immediately, they didn't rush me to make a decision. They worked with me and tried to do what they could to make the treatment plan as affordable as possible. Hopefully I'll never have another vet emergency, but if I do, I'll be back to TrueCare in a heartbeat! I will forever be grateful to Dr. Mitra and the entire team. Thank you all so much <3
I feel the need to write this review because I do believe TrueCare gets a bad rap due to the nature of it being an emergency care facility. I completely understand the distraught and trauma that every pet owner feels when they are rushing their beloved pet to the ER. We are already in a horrible state of mind and therefore, would be very hard for ANY 24 hour care place to adhere to our expectations. I'm writing this because my husband and I recently experienced this trauma. We rushed our 15 year old cat, Bella, to TrueCare and although the cost was VERY EXPENSIVE, they were attentive, communicative, kind and gave us all the information we requested at every step. When...read full review
Came in last night because my dog swallowed a rock earlier in the evening, and the TrueCare team was amazing. I called ahead to see what they could do and the front desk was super helpful. When I arrived with my dog they took her back within about 5-10min. Spoke with the vet Dr.Tran about 30min after our arrival and she was so helpful walked me through the next steps to take and what the outcome could be making me feel reassured. They were able to take xrays found the rock and per Dr.Tran's suggestion they induced vomiting which luckily brought the rock back up. Sage the ER AD helped explain the estimates of everything throughout the whole process and gave us updates...read full review