TrueCare for Pets, formerly known as Animal Emergency Centre, is a well-respected 24-hour animal emergency hospital that has been serving the San Fernando Valley's pets and their families for over 30 years. The hospital is distinguished for its clinical skills and the high level of care it offers, with a dedicated team of veterinarians, technicians, and administrative staff committed to providing exceptional service.
One reviewer highlighted their positive experience after their dog underwent surgery at another facility and was urgently transferred to TrueCare. They were grateful for the quick action taken by the team, who worked to save their dog's life while being compassionate and understanding about treatment decisions. The reviewer also appreciated the team’s efforts to keep the treatment plan affordable.
Another reviewer shared their experience with their 15-year-old cat, Bella. Although they found the cost of care to be high, they noted that the team was attentive, communicative, and kind, providing all requested information throughout the process. They were especially thankful for the hospital's decision to reimburse them for a night's stay in the ICU when they took their cat home for her final hours.
A third reviewer took their dog to TrueCare after she swallowed a rock and had a favorable experience with the front desk staff, veterinarians, and technicians. They were impressed by the hospital's cleanliness, the level of care provided, and the consistent communication from the team.
Overall, TrueCare for Pets is a highly regarded emergency hospital that offers outstanding care and service to pets and their families in urgent situations. While the cost of care can be high, the team is recognized for being skilled, compassionate, and communicative, going above and beyond to ensure the best possible treatment for their patients.
I will recommend this hospital to anybody who loves their animal. I took my cat Jane here and she had to stay for 5 days for emergency surgery. The love, care and compassion that both of us received during this is something I won’t ever forget. Thank you all so so much for saving my baby and being so thoughtful through that difficult time 5 stars 10/10 thank you!!
If you have need of an emergency vet clinic, I can’t recommend anyone better than TrueCare for Pets/BluePearl Pet Hospital. Our older dog had a seizure at 3:00 AM and rushed to their location. Upon our arrival we were treated to exceptional service and our pet was immediately made a priority. They did an initial exam, and gave us recommendations within minutes. As a pet owner, all you want is to make sure your pet is comfortable, under good care, and you as the owner want to be well informed. All of this was accomplished within minutes of arriving. Unfortunately, the poor guy didn’t recover, so we needed to make the toughest decision to let him cross the rainbow bridge.… read full review
I'm very grateful to have found Dr. Lottatti... She was very thorough and kind during the visit; answering all questions I had and made me feel at ease with the procedures and next steps. My dog is now playing again and able to sleep throughout the night.
11730 Ventura Boulevard, Los Angeles, CA 91604
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