About TrueCare for pets

TrueCare for Pets, formerly known as Animal Emergency Centre, is a well-respected 24-hour animal emergency hospital that has been serving the San Fernando Valley's pets and their families for over 30 years. The hospital is distinguished for its clinical skills and the high level of care it offers, with a dedicated team of veterinarians, technicians, and administrative staff committed to providing exceptional service. One reviewer highlighted their positive experience after their dog underwent surgery at another facility and was urgently transferred to TrueCare. They were grateful for the quick action taken by the team, who worked to save their dog's life while being compassionate and understanding about treatment decisions. The reviewer also appreciated the team’s efforts to keep the treatment plan affordable. Another reviewer shared their experience with their 15-year-old cat, Bella. Although they found the cost of care to be high, they noted that the team was attentive, communicative, and kind, providing all requested information throughout the process. They were especially thankful for the hospital's decision to reimburse them for a night's stay in the ICU when they took their cat home for her final hours. A third reviewer took their dog to TrueCare after she swallowed a rock and had a favorable experience with the front desk staff, veterinarians, and technicians. They were impressed by the hospital's cleanliness, the level of care provided, and the consistent communication from the team. Overall, TrueCare for Pets is a highly regarded emergency hospital that offers outstanding care and service to pets and their families in urgent situations. While the cost of care can be high, the team is recognized for being skilled, compassionate, and communicative, going above and beyond to ensure the best possible treatment for their patients.

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Reviews for TrueCare for pets

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  • Feb 2026

    I'm very grateful to have found Dr. Lottatti... She was very thorough and kind during the visit; answering all questions I had and made me feel at ease with the procedures and next steps. My dog is now playing again and able to sleep throughout the night.

  • Feb 2026

    My furry baby 15 year old female matli-poo, Precious, and I staid up all nite. She had Diarrhea, didn't want to eat or go for a walk all day Wed to Thursday. I hated her crying in pain and not wanting to sleep in her bed. I've taken her to TrueCare before awhile back to help me give her pain meds.
    Got there at 5:15am. There was no one else there at that time. Vet assistant took her in for her vitals and explained to me what was going on. Her anal glands were impacted and infected. She had a slight fever and that was causing her lethargy, not wanting to eat and just feeling in pain.
    They reassured me they would take care of my baby and to go home as the procedure...read full review

  • Feb 2026

    So grateful to have the amazing Dr. Chaplow and everyone at Blue Pearl including Anastasia, Shukran, Sarah, Noah, and Xander caring for our little Sweetie. Dr. Chaplow is a a complete genius and everyone is so thoughtful, truly kind, and professional. I have complete peace of mind knowing Sweetie is getting the very best care and I cannot recommend them highly enough.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours