About Silver Lake Wellness Spa
Silver Lake Wellness Spa, established in 2019, is a transformed sanctuary for those seeking physical and mental wellness. The spa, previously known as Full Moon Thai Spa and Lux Wellness Spa, is now under new ownership and has been comprehensively upgraded. Silver Lake Wellness Spa specializes in eastern and western massage therapy, offering a wide range of modalities from traditional Thai techniques to Swedish and European-inspired body care. The spa is well-known for its cleanliness, warm and peaceful ambiance, and friendly staff. Clients appreciate the efficient and communicative nature of the masseuses, who ensure that each client is comfortable during their massage. The price of the massage is considered low for the high quality of service provided, making tipping a common practice. The spa accepts cash only and is a smaller business with great practitioners. Some reviews from a year or more ago may not reflect the current level of service, as recent reviews indicate that the spa has taken note of past issues and made improvements. The spa's customer service is highly rated, with clients praising the accommodating nature of the owner. Free water is provided and the spa is clean and sanitized. The spa is a cute spot, and clients are likely to return for future visits. It is recommended that the spa updates its photos to stay relevant.
I have been coming to Silver Lake Wellness Spa for a few years now. The spa itself is very clean and well sanitized and has a warm and peaceful ambiance. The staff is efficient and friendly and every single massage I've received here has been excellent. All of the masseuses, male and female, are very communicative, asking where you are experiencing pain or tension before the massage, asking if it's ok to do a walking massage on your back (which I highly recommend!) and generally making sure that you are comfortable during the massage. Afterwards, some water, a mint and you leave feeling like a new person.As for payment, I will add to what some reviewers are saying: They accept cash only and price of the massage is low considering how good (in my experience) the quality of the massage is, so have never felt strange about tipping / tipping well. It's a smaller business with great practitioners and I am happy to support. Also, I feel like a lot of the not so good reviews are from almost year or more ago, so I don't know what was going on, but judging from more recent reviews, they seem to have taken note and fixed things. Highly recommend!
Customer Service 5/5Cleanliness 5/5Massage 5/5Ambience 5/5Communication 5/5Honestly I was nervous after reading some of the reviews but I found this place online, texted the number for info & the person was so friendly & set the expectation immediately. They take cash & since the price is so low they expect tip. Small places like these it's not abnormal. I came in & was greeted. Went in for my massage & the person was so friendly. I paid & tipped. Easy! They need updated photos just to stay relevant but overall it was a cute spot...: I'll be back!
This spa is the best customer service. Clean and sanitize. Free water provided. I need a massage last minute and owner was able to accommodate. I would definitely come back here again.