About Service Genius
Reviews for Service Genius
Write a reviewTips
accepts credit cards offers military discount open to all verified license
Service Genius is a business dedicated to providing high-quality HVAC services, with a focus on using the latest innovations in the industry. Their team in the San Fernando Valley is knowledgeable and skilled, offering fast, effective, and affordable solutions to customers. They prioritize solving problems at the root, ensuring reliable and long-lasting comfort. Customers praise their easy online scheduling, same-day appointments, and 24/7 emergency services, which make it easy to access their services. They also offer no-cost second opinions. The team is known for being professional, friendly, and hardworking. Customers appreciate the clear explanations of options and the patience shown by technicians when answering questions. The service team consistently arrives on time and completes work as scheduled, with good communication about their arrival times. The staff’s honesty and thoroughness are highly valued, especially when addressing issues like exposed wires or installing new systems such as the AC unit or heat pump water heater. One customer mentioned how Erik explained all options clearly and was patient with questions, while George, Abelardo, and Andres demonstrated professionalism and dedication during their work. Another customer praised Chris and Ignacio for their friendly attitude and careful installation of a rusted AC unit, finishing right on schedule. The team’s helpfulness extended from initial quotes to rescheduling to meet HOA requirements, showing their commitment to customer satisfaction. Overall, Service Genius is highly recommended for its quality work, professionalism, and excellent customer service.
My husband and I are so impressed with Service Genius. Erik came to our home and explained all of our options. We were unsure about how to proceed so he came back out and had so much patience with us explaining everything and answering our many questions. When George, Abelardo and Andres came to our home they were professional, friendly and extremely hard working guys. They explained how the new system worked and finished when they said they would. They also send a message when they are on the way with an arrival time which was exact. We are so very happy with the whole process. We would not hesitate in using them again and would HIGHLY recommend them.
Shoutout to Chris and Ignacio for their great work installing the new AC unit in my condo . They were communicative and friendly while doing a fantastic job replacing a very old, rusted unit in ceiling. They didn't rush it, and were very open about how long the project would take and finished right on schedule. I really appreciate their hard work, and the entire Service Genius team with all of their help becuase they were helpful every step of the way. From the initial quote, to the rescheduling necessary to find a date that worked for my HOA, they had no issues accommodating me. Thank you Chris and Ignacio!
Frank Avina from Service Genius Air Conditioning and Heating Co. serviced my heating unit. He was very professional, timely, explained what my unit needed. I highly recommend them! 866-957-5689