Service Genius

Service Genius is a business dedicated to providing high-quality HVAC services, with a focus on using the latest innovations in the industry. Their team in the San Fernando Valley is knowledgeable and skilled, offering fast, effective, and affordable solutions to customers. They prioritize solving problems at the root, ensuring reliable and long-lasting comfort. Customers praise their easy online scheduling, same-day appointments, and 24/7 emergency services, which make it easy to access their services. They also offer no-cost second opinions. The team is known for being professional, friendly, and hardworking. Customers appreciate the clear explanations of options and the patience shown by technicians when answering questions. The service team consistently arrives on time and completes work as scheduled, with good communication about their arrival times. The staff’s honesty and thoroughness are highly valued, especially when addressing issues like exposed wires or installing new systems such as the AC unit or heat pump water heater. One customer mentioned how Erik explained all options clearly and was patient with questions, while George, Abelardo, and Andres demonstrated professionalism and dedication during their work. Another customer praised Chris and Ignacio for their friendly attitude and careful installation of a rusted AC unit, finishing right on schedule. The team’s helpfulness extended from initial quotes to rescheduling to meet HOA requirements, showing their commitment to customer satisfaction. Overall, Service Genius is highly recommended for its quality work, professionalism, and excellent customer service.