About Best Cooling & Heating
Reviews for Best Cooling & Heating
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Best Cooling & Heating provides exceptional HVAC services in Los Angeles. The company's technicians are professional, attentive, and composed. They conduct thorough inspections, identify issues, and take the time to explain their work. The team is responsive to customer needs, scheduling appointments promptly and keeping clients informed. With a focus on quality and customer satisfaction, Best Cooling & Heating is a reliable choice for HVAC maintenance and repair. Customers praise the company's exceptional service. One client had a new heat pump installed and was impressed by the competitive pricing and the technician's prompt response to a manufacturer issue. Another customer received an honest assessment of their HVAC system, saving them from unnecessary repairs. The team's dedication and expertise have earned them loyal customers who appreciate the company's commitment to honesty and quality.
We have been very happy with the heater repair and maintenance service, so we renewed our annual service plan. Preston was very helpful on the phone and even called the day before our appointment to let us know there was an opening and asked if we wanted an earlier visit, which worked out great for us. Bryson was our technician, and he was polite, careful around our home, and very professional during the heating system check. He took the time to explain the work he completed, answered our questions clearly, and also suggested that our older thermostat may need replacement because it has started acting up. There was no pressure at all, just honest recommendations and dependable...read full review
I contacted Best Cooling & Heating after our furnace stopped working and the house was getting too cold at night. They got back to me the same day and set up service for the next day, which was a huge help. After a complete furnace diagnostic, Trenton found the capacitor was weak and not holding the proper capacity, which was likely causing the system to shut down after several failed startup attempts. That matched exactly what I had been noticing. Once they explained the issue and reviewed the findings with me, I approved the repair. They replaced the capacitor, checked the furnace sensors, and completed a full furnace maintenance service since the system had not been...read full review
Preston was courteous, professional, and very thorough while diagnosing my mini split issue. He took the time to trace the problem carefully and helped identify that a part likely needs to be replaced, along with finding that the system had been wired incorrectly during the original installation. He even used his own time to track down the proper wiring diagram, which really showed his dedication to getting the AC repair done right. Best Cooling & Heating was clear through Preston about the diagnostic pricing, including that the initial charge covers the first 30 minutes and additional time is billed in half-hour increments. I appreciated how upfront and honest he was...read full review