KB Home

Aug 2024

Here is my feedback on a central Florida KB Home at the one year mark: 1.The lawn was subpar due to excessive weeds, bare spots and a mix of different type of grass, some of which are designated as invasive. Construction manager agreed to correct the lawn after closing. This was never done in a manner that made a brand new home presentable. As a result we were forced to hire a landscaping company to re-sod the entire property thus incurring an additional expense of just over $15,000. Had KB Home taken pride in the exterior appearance this situation would never had occurred. 2.The in-ground irrigation system was determined to provide inadequate coverage of the property. This resulted in the irrigation system being modified during the above mentioned re-sod effort. This was an additional $5,000 worth of home owner expense that should never have had to be done on a brand new home. 3.The laundry room is in the middle of the home and the dryer vent design is unacceptable. Due to the location of the laundry room the dryer vent is forced to vent out the roof. The length of the vent run is so long no dryer can effectively push the air up and out completely which causes moisture and dryer lint in a couple of the vet tube bends. This requires the home owner to clean it out monthly. 4.The quality of the interior paint is below contractor grade and does not allow for any cleaning of the walls without the paint and stucco coming off even under a light wipe down. This was yet another thing that we, as a new home owner, had to pay to be fixed. 5.The exterior door was damaged by a construction worker forcing their way in during construction. The KB Home Warranty Department contracted maintenance personnel simply painted over the damage door frame and eventually replaced the door with one that no longer fits properly which has resulted in a gap around all side that allows light and some air to enter. This is yet one more expense the home owner will have to pay to correct. 6.The weather strip on the bottom of the interior door to the garage was damaged during home construction and needed to be replaced. This simple replacement of weather striping by the KB Home Warranty Department contracted maintenance personnel resulted in additional damage to the door itself causing the KB Home Warranty Department to make 3 additional attempts to replace the entire door and framing due to less than qualified maintenance contractors. 7.The soap dishes in one of the showers is not installed properly causing the water to accumulate in the dish rather than drain out the front of the soap dish as it is designed to do. 8.Several of the kitchen cabinet doors are beginning to warp which is an indication of poor quality. When the KB Home Warranty Department contracted maintenance personnel came out to replace the warped kitchen cabinet doors, the new and still in the box replacements were warped as well. This is a quality control issue from the KB Home suppliers. 9.The window screens are an unacceptable design. They do not fit well and all have about 1/4-1/2 inch gap around them and the window frame And insects have been known to work their way in through that gap. The screens are held in place by fragile plastic clips that break easily when trying to remove. We as the home owners of a brand new home were forced to go to 84 Lumber (window & screen supplier) and purchase more clips to have on hand to replace broken ones. 10.On the exterior of the house there a few minor areas of missing stucco which was on the punch list but never corrected prior to closing. 11.The condensate line for the hybrid water heater extended out the garage wall and down in to the ground. Because this drain line extend in to the ground the condensation eventually backed up and in to the garage causing minor flooding. The KB Home Warranty Department had to have a contractor come out and simply clip the line above the ground to all for proper drainage. A simple fix that should never have had needed to be fixed. In summary, this is my experience only and may or may not be representative

Jul 2024

We bought KB homes in Vista CA in late 2023, and I am writing a review just after 6 month in a brand new house. At first everything looked great, and then we started seeing water falling down from counter top, water puddle in garage floor, cabinet woods chipped where screw is, bad microwave, side door lock installation issues, floor squeaking and so on. For few months we have found so many workmanship issues. KB customers service is fine at some level but not to the level of resolving/fixing issues. They claim all things are within tolerance when it comes to leveling issue but ignore the fact that water not going where it is supposed to. They point fingers to contractors, the contractor points finger to another contractor and so on and so on. Basically, they have playing ping pong on some major issues I have. I would never buy any kb homes, and I will mention this to every potential home buyer in my reach. I am very pissed.

Jun 2024

KB Homes built a home for a disabled person me, and refused to use ADA guidelines.KB Home's rules were far more important than accessibility. I ended up with a house I could not get into as built.