Imperial Dry Cleaners has served Los Angeles since 1973, offering free local pick-up and delivery with fast services like 2-hour cleaning and 4-hour shirt laundry at no extra charge. Their wide range of services includes tailoring, fluff and fold, shoe repair, and specialty cleaning for items like leather, wedding gowns, and drapes.
Reviews highlight excellent service and consistent quality, with many loyal customers using the business for over 5, 10, or even 30 years. Customers describe the work as well done and better than expected, with a fast turnaround and reliable results. The front counter personnel and owners are noted as very professional, courteous, nice, and polite. A convenient parking lot adds to the ease of use. While pricing is considered average, the overall quality and reliability make it a fantastic choice. Most feedback is highly positive, though a single mention noted an issue with a staff member's attitude. The business is praised for being helpful in emergencies and for offering convenient text alerts when orders are ready.
I'm sure this is not the norm, but I was here from out of town and needed clean clothes asap. They normally do 24 hours. I dropped my load at around 1 o'clock, and it was washed, dried, folded, and neatly packed in what looked like a very large portion of take-home fried rice from an Asian restaurant. Very nice presentation, and the service/attitude of the employees was second to none.
I’ve been a loyal customer of Imperial Cleaners since 2020, and they consistently provide excellent service with a fast turnaround time. Their pricing is about average, but the quality and reliability make it worth it.
One of the great perks is their parking lot, which makes stopping by super convenient. While I’ve noticed non-customers parking there occasionally, I’ve never had trouble finding a spot myself.
Overall, Imperial Cleaners is a fantastic choice for your dry cleaning needs, and I highly recommend them!
The Owners are nice and polite... However one of the young ladies who works there during the mornings is not! She has an attitude that isn't so great! She obviously needs training on how to talk as well as to Communicate with Customers or else she needs to be in a different type of field working.i do not appreciate anyone with a "Smart or Smirky" attitude especially when I'm old enough to be there father! Once again, The work here is well done, I've only had one issue and that was regarding a shirt which they burned... However they did attempt to fix it. The owner and his wife are very nice and polite. . However this one worker needs to work on her attitude or else she… read full review
502 South Western Avenue, Los Angeles, CA 90020
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