About Angeles Urgent Care
Angeles Urgent Care is a clinic that offers good primary care services. The clinic allows same-day new patient appointments for immunization titer labs, and it accepts Aetna insurance. Patients found the clinic by using Google Maps to find the nearest clinics to their home. The clinic had a short wait time, and the staff, including the front desk assistant, lab technician, and physician assistant, were all helpful and nice. They answered patients' questions and fulfilled their needs. However, the clinic could improve its new patient paperwork process, as patients had to re-answer many of the same questions they had already answered in the online survey. Patients had positive experiences with the doctors at the clinic. Dr. Chan provided a great video appointment, answering all the patient's questions and concerns. Dr. Mobasser was knowledgeable, asked the right questions, and did not dismiss the patient's issues. She also offered cosmetic choices, making the clinic a one-stop location. The front desk staff, particularly Belen, were also described as courteous and helpful. The lab technician, Byron, was praised for his ability to make blood draws comfortable for squeamish patients. Overall, Angeles Urgent Care is a clinic that provides good primary care services, with helpful and professional staff, and patients are generally satisfied with the care they receive.
This is a clinic with overall good primary care. I was looking for a clinic that allows same-day new patient appointments for immunization titer labs and I was glad this clinic worked. I had looked over many of the providers/locations that my health insurance Aetna covers but I didn't see this clinic on the list. Luckily this clinic also accepts Aetna. I found this clinic simply by using Google Maps to find the nearest clinics to my home. My appointment was on a Friday afternoon and there were only a few patients when I was there. I didn't wait too long before I was seen. The front desk assistant, lab technician and the PA who I had interactions with were all nice. They were helpful when they answered my questions and fulfilled my needs. After the clinic obtained and processed my blood lab work, it took them around 2 weeks to give me a follow-up (via telehealth/virtual) update of my lab results. Then it took a while for the physician to sign my lab report and for me to receive my PDF lab report. I had to message my PA on the online patient portal to remind them about the PDF lab report. I'd continue to use this clinic if I'm staying in this area! One thing I wish this clinic could improve was the new patient paperwork. I had answered all those questions on that very extensive new patient survey (online), but I had to re-answer many of the same questions when I was at the clinic in-person. I saw the lab technician type in all my answers on my patient profile. They could have transferred all my pre-filled online survey data to my patient profile before or after I visited. I didn't like it when I had to wait for them to manually fill in all my information when I had spent a long time filling out that very extensive new patient survey beforehand.
Had a video appointment with Dr. Chan who answered all of my questions and concerns, very patient. Don't find video appointments that helpful normally but this one was great A+.
I just came for migraine medication , instead I found my new GP! Dr Mobasser is knowledgeable, asks the right questions, and does not dismiss your issues if they seem too complicated. Very excited to have found this place! She's the type of Doctor that will look for the underlying cause instead of putting a band aid over the problem.