About Los Altos Eyecare
Reviews for Los Altos Eyecare
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by appointment only wheelchair accessible accepts credit cards accepts insurance bike parking
Los Altos Eyecare is a reputable optometry practice that has been serving the community for several years. The practice is led by Dr. Ahi and Dr. Westerbeck, who are known for their friendly, thorough, and honest approach to patient care. Dr. Ahi has been with the practice for many years, and despite a recent location change, her service and attitude remain the same. Patients appreciate that she does not try to upsell or overcharge for services, unlike some other optometry offices. While it may be more challenging to reach her during the pandemic, patients have found that sending a few reminder emails often results in a timely response. Dr. Westerbeck is a recent addition to the team, and patients have been impressed by her extensive knowledge and dedication to staying up-to-date on the latest research. Unlike some optometrists who quickly prescribe eyeglasses, Dr. Westerbeck takes a more holistic approach, offering alternative solutions such as atropine eye drops to address issues like myopia in children. Overall, patients have been highly satisfied with the care and attention they receive at Los Altos Eyecare. Both Dr. Ahi and Dr. Westerbeck are praised for their genuine concern for their patients' well-being and for going above and beyond to ensure their patients receive the best possible treatment.
I ordered prescription glasses last October and they were fully paid. It was weird that they never contacted me to pick them up. I sent emails and no response. I called and it always went to voice msgs. No response after I left voice msg. I even went to the shop myself. You know what, the shop was always closed.Update: Dr Ahi contacted me and apologized. She had a surgery during that period. She kindly offered me a free contact lens fitting exam. Now I already got my glassed. Thanks.
We've been going to Los Altos Eyecare now for several years. Dr. Ahi has moved locations, but her service and attitude remains the same - friendly, thorough, honest. She doesn't try to upsell or overcharge you for every little thing like other optometry offices. It may be harder to reach her now during the pandemic, but if you send her a few reminder emails, she will always get back to you sooner or later.
Dr. Westerbeck is a great new asset to the team there. She is so knowledgeable and keeps up to date on the latest research. So many optometrists just try to stick children in eyeglasses right away without offering alternative solutions. Dr. Westerbeck brought...read full review
We've been going to Los Altos Eyecare now for several years. Dr. Ahi has moved locations, but her service and attitude remains the same - friendly, thorough, honest. She doesn't try to upsell or overcharge you for every little thing like other optometry offices. It may be harder to reach her now during the pandemic, but if you send her a few reminder emails, she will always get back to you sooner or later.Dr. Westerbeck is a great new asset to the team there. She is so knowledgeable and keeps up to date on the latest research. So many optometrists just try to stick children in eyeglasses right away without offering alternative solutions. Dr. Westerbeck brought up atropine...read full review