Top Coat Nails & Lashes is a popular nail salon located in Long Beach, CA 90804, known for its high-end services and welcoming atmosphere. Many customers appreciate the kindness and professionalism of the staff, including the owner, who is often praised for her warm demeanor. The salon is recognized for its cleanliness and skilled technicians, making it a favorite among locals. Customers often come for pedicures and nails, and some mention that the shop offers complementary water while waiting. The salon also provides lash services, which many clients have enjoyed, noting that the staff, like Rita, is gentle, attentive, and dedicated to achieving the desired look.
However, some reviews highlight areas for improvement. One customer shared a disappointing experience where miscommunication about services led to a lack of professionalism from the staff. They described frustration over a star design attempt that struggled to be done properly, resulting in bulky nails and a tense atmosphere. The manager stepped in to fix the issues, filing down the bulky nails and completing the design herself, which was appreciated. It was also noted that the lady doing the nails was just a pedicurist, not a manicurist, so asking about qualifications beforehand might help. Another customer expressed dissatisfaction after spending a lot on a manicure and pedicure, with rhinestones falling off shortly after. Some clients also observed that certain skilled technicians are paired with VIP customers, suggesting a tiered service approach.
Despite these experiences, many still find the salon a good place to get their nails and lashes done, especially appreciating the attentive staff and the overall environment. For those seeking quality service, asking about the technician’s specialty and requesting specific designs if needed are recommended steps to ensure satisfaction. Overall, Top Coat Nails & Lashes remains a well-regarded option for nail and lash services in Long Beach.
Best nails and pedicure spot ever .The staff is so talented, friendly, and pays attention to every little detail. Their pedicures are super relaxing and worth every penny. I definitely recommend coming here early because they stay busy hospitality is great💗
Came to this nail shop because it was recommended to me. My bestf really likes this place. Really nice shop. I was very excited. About a 20min wait. They give complementary water. My pedicure was great, I loved how my toes came out. I had a chipped big toe, and she fixed it w/ acrylic. Nails is when it just went left. Prior to starting I asked the lady could she paint a star on one of my figure (ring finger) she stated yes. Ok copy, so she did my manicure, we decided on a cute pretty pink. While one hand (the left hand) was under the dryer, she started the star design in my right hand. SHE STRUGGLED. Redid the start 2/3 times. And I’m just watching her like oooh yea… read full review
I’m rating 5 stars in spite of a recent disappointing experience because this is the first time I’ve gone there and didn’t receive great service. The staff and techs and the gorgeous lady I believe to be the owner have always been kind and welcoming. I’ve been in LB for 3 years and they came highly recommended. About a month or so ago, I went in to get a pedicure & fill. 2 techs came over to service me; 1 for nails the other for the pedicure. The tech doing my pedi had already taken the old polish off and was shaping my toes; so we were WELL into the service. The receptionist walked over to clarify that I was having my nails taken off and dipped again. I told… read full review
990 Cherry Avenue Suite 202, Long Beach, CA 90813
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