About Cambrian Homecare, LLC
Cambrian Homecare, LLC provides in-home caregiving services. Reviews note that many staff and caregivers are professional, caring, generous, exceptional, willing to accommodate needs, and trustworthy. Specific tasks include routine care, feeding, bathing, changing diapers, and helping with community outings like walks or grocery trips. Clients report this service is a huge breath of fresh air and an extra set of hands they can depend on, aiding in healing and providing reassurance through consistent and thorough care. However, some experiences are mixed. While some caregivers are awesome and hardworking, others may be lesser trained. A significant concern raised is that the agency does not appear to make surprise visits on caregivers, which some feel allows potentially abusive situations to get out of hand, especially for loved ones who are remote. There are reports of a close call with strangers taking advantage during caregiver replacements. Clients advise installing wifi cameras, checking caregiver ID, and not sharing care plans in advance. They also caution that serious complaints to management may not be met with full forthcomingness due to internal complexities.
Disappointed- I booked Cambrian Home Care about a month before services needed. I requested the assigned caregiver to be qualified for the routine care. Monday they sent Francisca which was awesome. The rest of the week we got lesser trained and hardworking staff.
I’m extremely disappointed with Cambrian Home Care. We hired them to help support my elderly mother twice a week with light tasks—bathing, vacuuming, and a few household needs. What we got was constant frustration. Caregivers would show up late, cancel last minute, or not show up at all. Communication and customer service were just as unreliable. The final straw? The last caregiver showed up 20 minutes late, listened to my wife’s simple instructions, said she needed to grab something from her car… and just never came back. Completely unprofessional and frankly unacceptable. We immediately canceled the service. I would not recommend Cambrian to anyone looking for...read full review
My caregiver: Imelda is always consistent in arriving on Friday at 12:00, and always does a thorough Job when she’s here!
I so appreciate her consistency and I can depend on her!
It’s so reassuring & helps my healing!
Thank You!! For your service!