I was first referred by my Kaiser physician to Kaiser Podiatry, which then referred me to American Foot Clinic. (Kaiser does not do orthotics). I was able to arrange an appointment within a week, was seen right at my appointment time, and was assisted with the castings of my feet, considering my own specific needs. The casting was done carefully and I was finished within 30 minutes. I was told that my inserts would be delivered to my home within 2-3 weeks. I was very satisfied with the service I received. The staff is very courteous and professional!
June 2024
Dr Wepman is amazing! As a hairdresser who stands most of the day, my feet were in so much pain. I came and spoke to him about my pain. He set me for some orthotics and three weeks later after purchasing the Brooks the Dr recommended I was pain free. Of course, that was about 2 years ago. I have been pain free since. Going back for new orthotics on Monday and I can not wait!
March 2024
Title: Unprofessional Conduct, Long Wait Times, and Threatening BehaviorMy recent visit to Dr. Wepnan's office for a second pair of insoles was nothing short of a nightmare. Not only did I endure unprofessional conduct, long wait times, and a complete lack of patient care, but the experience also culminated in me feeling threatened and mistreated to the point where I had to involve law enforcement.Despite having a scheduled appointment, I waited for an hour before being seen, only to find myself face-to-face with a different doctor or assistant. Each time I requested to see the doctor I intended, I was met with excuses and resistance from the staff at the front desk.The... read full review
I was first referred by my Kaiser physician to Kaiser Podiatry, which then referred me to American Foot Clinic. (Kaiser does not do orthotics). I was able to arrange an appointment within a week, was seen right at my appointment time, and was assisted with the castings of my feet, considering my own specific needs. The casting was done carefully and I was finished within 30 minutes. I was told that my inserts would be delivered to my home within 2-3 weeks. I was very satisfied with the service I received. The staff is very courteous and professional!
Dr Wepman is amazing! As a hairdresser who stands most of the day, my feet were in so much pain. I came and spoke to him about my pain. He set me for some orthotics and three weeks later after purchasing the Brooks the Dr recommended I was pain free. Of course, that was about 2 years ago. I have been pain free since. Going back for new orthotics on Monday and I can not wait!
Title: Unprofessional Conduct, Long Wait Times, and Threatening BehaviorMy recent visit to Dr. Wepnan's office for a second pair of insoles was nothing short of a nightmare. Not only did I endure unprofessional conduct, long wait times, and a complete lack of patient care, but the experience also culminated in me feeling threatened and mistreated to the point where I had to involve law enforcement.Despite having a scheduled appointment, I waited for an hour before being seen, only to find myself face-to-face with a different doctor or assistant. Each time I requested to see the doctor I intended, I was met with excuses and resistance from the staff at the front desk.The... read full review