Jim's Glass

Name: Jim's Glass
Address: 2135 S Vasco Rd f, Livermore, California, 94550, US
Telephone: (925) 455-1235
Rating: 5

5.0 11 reviews

Window Installation Service

2135 S Vasco Rd f, Livermore, CA 94550

(925) 455-1235

Overall rating

5.0

out of 5

11 reviews

5 star 100%

4 star 0%

3 star 0%

2 star 0%

1 star 0%

About Jim's Glass

Jim's Glass is a reliable and customer-focused glass company that has been serving the community for over 30 years. The company's owner, Duane, is known for his professionalism, honesty, and genuine care for his customers.

Customers have consistently praised Duane's responsiveness and dedication. Even on his day off, he went above and beyond to address a customer's request, demonstrating his commitment to providing exceptional service. Duane's expertise is evident in the quality of his work, as he has expertly replaced window channel balances, fixed cracked glass, and installed new windows and sliding glass doors for satisfied clients.

One customer shared their experience of being "ghosted" by another local company, but found the process with Jim's Glass to be smooth and efficient. Duane promptly scheduled a free estimate, ordered the necessary parts, and completed the work within the promised timeline. Customers have expressed their gratitude for Duane's attention to detail and for making them "happy and proud homeowners again."

Overall, Jim's Glass is a reputable and trustworthy company that has earned the community's trust through its exceptional service, honesty, and commitment to customer satisfaction. Customers consistently recommend the company and are confident that others will have the same positive experience.

Reviews

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Feb 2025

5.0

I had an outstanding experience with this company, and I truly appreciate the time and care they provided. Duane was responsive and easy to communicate with. While I was navigating a difficult situation he went above and beyond to answer my request, despite it being his day off. This level of dedication shows how much he values his customers.

It’s clear that Duane’s professionalism, honesty, and genuine care are some of the company’s greatest strengths. I can tell he is a rare type of business owner who operates with integrity, and it’s evident that this is a reputable company that the community can trust. I highly recommend them based on my experience, and I’m… read full review

Oct 2024

5.0

Duane did a fantastic job replacing the channel balances on most of our windows. We can now open and close the windows without struggles. We contacted another company in town last year, but got ghosted after their initial visit, even after they reaffirmed via text message that they would send me a quote. I thought it was our work being small, so we were kind of discouraged to contact another company since then. I am so glad that I reached out to Jim's Glass this year. It was such a smooth process. I called, and Duane answered the call immediately, and we scheduled an appointment for a free estimate; waited for two weeks for the parts to arrive, then Duane came in… read full review

Sep 2024

5.0

Duane did a fantastic job replacing the channel balances on most of our windows. We can now open and close the windows without struggles. We contacted another company in town last year, but got ghosted after their initial visit, even after they reaffirmed via text message that they would send me a quote. I thought it was our work being small, so we were kind of discouraged to contact another company since then. I am so glad that I reached out to Jim's Glass this year. It was such a smooth process. I called, and Duane answered the call immediately, and we scheduled an appointment for a free estimate; waited for two weeks for the parts to arrive, then Duane came in… read full review

All 17 reviews